Laura Washington
Lumberton,NJ
Summary
Seasoned Manager with broad experience in both team leadership and project delivery. Possess strong strategic planning abilities, coupled with the capability to coordinate operational initiatives for maximum efficiency. Proven track record of driving process improvements, enhancing productivity, and implementing innovative solutions. Skilled in building strong relationships across all levels of an organization to achieve business goals.
Overview
38
38
years of professional experience
Work History
Branch Administration Manager
Canon Business Solutions
Burlington, NJ
12.2006 - 07.2024
- Oversee the day to day operations of Branch
- Responsible for maintaining inventory room and showroom
- Maintain schedule for showroom and conference room
- Work closely with Director & Order Management to ensure all orders are completed and shipped by month end
- Implement departmental correspondence
- Liaison between customers and sales force
- Review all orders submitted by sales force to insure all figures are submitted accurately
- Responsible for compiling & distributing all Organizational Charts for the CBS-East locations.
- Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
- Ensured compliance with industry regulations and company policies.
- Created monthly reports for senior management summarizing operational performance metrics.
Director Of Food and Merchandise Operations
Radio City Music Hall
New York City
10.1986 - 10.2006
- Oversee the entire Food and Merchandise Department
- Supervised 200+ employees
- Implemented all departmental correspondence
- Maintained financial records
- Developed and purchased new merchandise & food items
- Recruited, interviewed and trained all front of house employees
- Responsible for executing disciplinary actions to employees in conjunction with Employee Relations
- Responsible for monthly and yearly physical inventory
- Oversee weekly payroll
- Responsible for reporting all profits & losses to the finance department
- Oversee merchandise warehouse
- Oversee & monitor departments perpetual inventory program
- Set up & monitor front of house point of sales program
- Strong cash handling and customer service skills.
Education
Bachelor of Arts - Liberal Arts and General Studies
College of New Rochelle, The
New Rochelle, NY05-2010
Master of Arts - Organizational Management
Ashford University
San Diego, CA05-2012
MBA - Master of Business Administration
Grand Canyon University
Phoenix, AZ05-2019
Skills
- Extensive computer knowledge
- Microsoft Word
- Excel
- PowerPoint
- As400
- Kronus
- Simplex
- Winstar time and attendance programs
- Aloha & Infogenisis point of sales programs
- Eatec perpetual inventory program
- Oracle systems management
- Marketing
- Policy Implementation
- Operations Management
- Workforce Management
- Business Administration
- Business Development
- Strategic Planning
- Staff Development
- Performance Management
References
Furnished upon request
Timeline
Branch Administration Manager
Canon Business Solutions
12.2006 - 07.2024
Director Of Food and Merchandise Operations
Radio City Music Hall
10.1986 - 10.2006
Bachelor of Arts - Liberal Arts and General Studies
College of New Rochelle, The
Master of Arts - Organizational Management
Ashford University
MBA - Master of Business Administration
Grand Canyon University