Laura Watter
Waukesha
Summary
- Event professional with proven track record in planning and executing successful events. Skilled in event planning programs and creating event space diagrams. Organized in managing and executing assignments, tasks, and special projects on time and effectively.
Overview
1
1
Certification
7
7
years of professional experience
Work History
Event Specialist
Potawatomi Casino Hotel
Milwaukee, WI
01.2025 - Current
- Managed administrative logistics of events planning and event booking.
- Learned various event planning and diagramming software to enhance organizational efficiency.
- Maintained structured planning and concentration to ensure successful execution of significant events.
- Developed and maintained professional relationships with clients and coworkers to support project success.
- Handled guest inquiries, providing exceptional customer service.
- Analyzed post-event data to evaluate success and identify areas for improvement.
- Participated in pre-event planning meetings, providing input on event themes and strategies for success.
- Anticipated event requirements and handled numerous concerns in advance for smooth day-of execution.
Event Planner
Independant Contract
Cedarburg, WI
12.2022 - 08.2024
- Developed and executed creative event concepts and themes that enhanced attendee experience.
- Collaborated with vendors to ensure alignment and successful delivery of event requirements.
- Implemented contingency plans to address last-minute changes or unforeseen events.
- Established working relationships with clients.
Customer Service Sales Representative
Lillie's Goods
Cedarburg, WI
05.2023 - 08.2023
- Selected correct products based on customer needs, product specifications, and customer preferences.
- Contributed to team objectives in a fast-paced environment.
Front Desk Receptionist
European Wax Center
Mequon, WI
05.2021 - 01.2022
- Greeted guests at the front desk and engaged in pleasant conversations while managing the check-in process.
- Collected payments and sold promotional packages.
- Scheduled, coordinated, and confirmed appointments.
- Resolved customer problems and complaints.
Customer Service Cashier
Marshalls
Mequon, WI
03.2019 - 04.2020
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout the store.
- Utilized POS system to handle customer cash and credit card transactions.
- Developed and managed relationships with customers to increase customer loyalty.
- Actively listened to customers and handled concerns quickly and effectively.
Education
Bachelor of Arts - Communications
University of Wisconsin Whitewater
12-2024
Skills
- Event planning expertise
- On-site execution
- Salesforce
- Agylisis Sales and Catering/Versa
- Organization
- Creative Thinking
- Problem-solving
- Fluent in diagraming programs
- Quick learner
Certification
Event Planning and Promotion
Timeline
Event Specialist
Potawatomi Casino Hotel
01.2025 - Current
Customer Service Sales Representative
Lillie's Goods
05.2023 - 08.2023
Event Planner
Independant Contract
12.2022 - 08.2024
Front Desk Receptionist
European Wax Center
05.2021 - 01.2022
Customer Service Cashier
Marshalls
03.2019 - 04.2020
Bachelor of Arts - Communications
University of Wisconsin Whitewater