Laura Welch
Springfield Gardens,USA
Summary
Dedicated, responsible employee with a history of ensuring superior customer experience, Hard worker and multitasking. Fast reliable worker and eager to learn new things.
Overview
16
16
years of professional experience
Work History
Head Teacher
Beach Friends Sensory
Long Island, NY
02.2023 - 08.2023
- Developed engaging lesson plans tailored to sensory learning needs.
- Coordinated activities that promote social interaction among students.
- Implemented individualized education
- programs for diverse students.
- Coordinated training sessions for staff on sensory integration techniques and best practices.
Assistant Teacher
Kids Campus
Long Island City, New York
09.2022 - 03.2023
- Supported teacher with daily curriculum tasks in classroom.
- Prepared and served nutritious meals to promote healthy eating habits.
- Maintained clean and sanitized classrooms to ensure a safe learning environment.
- Interacted positively with children to encourage development and involvement in activities, treating each child with dignity and respect.
- Used updated computer to put children’s files in the school's database. Microsoft word and Excel.
Special Education Assistant Teacher
Just Kids Educational Learning Center
Queens, New York
03.2020 - 08.2020
- Supervising Pre-K and Kindergarten classes.
- Creating Academic and art curriculums
- Engaged with children and parents through virtual platforms
- Managed Files, documents and spreadsheets
Assistant Teacher
Sunflower Playhouse
Brooklyn, NY
05.2011 - 09.2016
- Cared for 4 infants (3-12 months) and toddlers (2-4 years) daily, ensuring a nurturing environment.
- Prepared bottles and baby food, scheduled naps, and facilitated story time, circle time, tummy time, and outdoor play for infants and toddlers.
- Also included Designed Art, writing and fine and gross motor skills curriculums.
Head Teacher
Rising Stars Day Care
Brooklyn, NY
01.2010 - 05.2011
- Managed classroom activities to promote engagement and social interaction among students.
- Coordinated training sessions for staff on sensory integration techniques and best practices.
- In charge of supervising approximately 9-10 toddlers, infants, and preschoolers at a mid-sized daycare facility in Brooklyn.
- Designed teaching curriculum for preschoolers and toddlers, additional duties include preparation and serving of breakfast, lunch, and snacks.
Assistant Teacher
Noie’s World Daycare
Brooklyn, NY
09.2009 - 02.2010
- Assisted lead teacher in planning and implementing daily lesson activities.
- Engaged children in educational games to enhance learning and social skills.
- Supported classroom management by maintaining a positive and inclusive environment.
- Additional duties include preparation and serving of breakfast, lunch, and snacks.
Sales associate and cashier
Century 21 department store
Manhattan, New York
09.2007 - 06.2008
- Assisted customers with product selection and inquiries.
- Maintained organized product displays for enhanced visibility.
- Processed transactions accurately using point-of-sale system.
- Collaborated with team members to achieve sales goals.
- Managed inventory by restocking shelves and tracking stock levels.
- Resolved customer complaints efficiently to ensure satisfaction.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Attended weekly team meetings to review performance goals and objectives.
Cashier
ShopRite
Brooklyn, NY
08.2007 - 12.2007
- Processed customer transactions efficiently at checkout stations.
- Assisted customers with product inquiries and store navigation.
- Maintained cleanliness and organization of checkout areas and displays.
- Handled cash, credit, and gift card payments securely and accurately.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Balanced daily transactions on a computerized point-of-sale system.
Server and Prep cooker
Hale and Hearty
Manhattan, NY
03.2007 - 07.2007
- Provided excellent customer service in fast-paced dining environment.
- Resolved customer complaints with professionalism and empathy.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Resolved customer complaints, enhancing guest satisfaction and loyalty.
- Monitored inventory levels and restocked supplies to ensure smooth service operations.
- Executed opening and closing duties, optimizing dining area readiness and supply availability.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
Education
George Wingate High School
Brooklyn, NYSome College (No Degree) - Education
Borough of Manhattan Community College
New York, NYSkills
- Lesson planning
- Curriculum development
- Classroom management
- Child development principles
- Special education support
- Training coordination
- Parent engagement
- Progress reporting
- Strong customer service
- Customer inquiries handling
- Conflict resolution
- Parent relations
- Distance learning
- Data management systems
- Record keeping
- Administrative
- Time management
- Multitasking and organization
- Problem solving
- Clear communication
- Team collaboration
- Service excellence
- Reporting
- Complaint handling
- Flexible and adaptive
- Managing files
- Computer filing
Timeline
Head Teacher
Beach Friends Sensory
02.2023 - 08.2023
Assistant Teacher
Kids Campus
09.2022 - 03.2023
Special Education Assistant Teacher
Just Kids Educational Learning Center
03.2020 - 08.2020
Assistant Teacher
Sunflower Playhouse
05.2011 - 09.2016
Head Teacher
Rising Stars Day Care
01.2010 - 05.2011
Assistant Teacher
Noie’s World Daycare
09.2009 - 02.2010
Sales associate and cashier
Century 21 department store
09.2007 - 06.2008
Cashier
ShopRite
08.2007 - 12.2007
Server and Prep cooker
Hale and Hearty
03.2007 - 07.2007
George Wingate High School
Some College (No Degree) - Education
Borough of Manhattan Community College