Laura Werner
Wright City ,MO
Summary
High-energy hospitality management professional offers proven skills in strengthening operational procedures, enhancing team productivity and streamlining processes. Adaptable in changing environments with strategic decision-making skills. Performance-oriented and hardworking to create approaches to boost long-term business success.
Overview
11
11
years of professional experience
Work History
Assistant General Manager
Brett Hulls Junction House
05.2023 - Current
- Implemented staff training programs that improved service quality and increased customer loyalty.
- Oversaw inventory management processes to maintain proper stock levels and minimize spoilage or waste.
- Optimized scheduling practices to ensure appropriate coverage during peak hours while minimizing labor costs.
- Motivated, trained, and disciplined employees to maximize performance.
- Assisted in recruiting, hiring and training of team members.
General Manager
Social House 227
09.2022 - 05.2023
- Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Developed and maintained relationships with customers and suppliers through account development.
- Implemented business strategies, increasing revenue and effectively targeting new markets.
Restaurant Owner
Downtown Pub & Grill
08.2012 - 06.2022
- Managed financial operations for streamlined efficiency, reducing overall expenses and maximizing profits.
- Developed and executed marketing strategies to attract new patrons, resulting in higher foot traffic and improved revenue.
- Cultivated a positive dining atmosphere by maintaining a clean and inviting establishment.
- Optimized menu offerings based on customer feedback, leading to better sales performance and high levels of repeat business.
- Ensured compliance with all health department regulations, maintaining a safe environment for both employees and patrons alike.
- Streamlined back-of-house processes for improved kitchen efficiency, resulting in faster order preparation times without compromising quality standards.
- Coordinated catering events that showcased the restaurant''s culinary talents while generating additional revenue streams through off-site services.
Education
No Degree -
Fort Zumalt South
Saint Peters, MOSkills
- Employee Relations
- Operations Management
- Team Leadership Expertise
- Employee Scheduling
- Food Safety and Sanitation
- Menu Development
- Staff Management
- Customer service
Additional Information
References:
1. Stacie Blondin (314)713-1463
2. Sam Richardson (314)713-2455
3. Carlos Quanitana (516)547-0450
Timeline
Assistant General Manager
Brett Hulls Junction House
05.2023 - Current
General Manager
Social House 227
09.2022 - 05.2023
Restaurant Owner
Downtown Pub & Grill
08.2012 - 06.2022
No Degree -
Fort Zumalt South
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