Laura Whitaker Watts

• I worked as a caregiver in various homes. Working with those who had severe dementia.
• I also had clients who were elderly and just needed help with daily life skills.
• I worked with a client who was paralyzed from cerebral palsy. He had severe seizures. And violent outbursts. I took care of his daily needs, which also included the use of a lift to get him in and to bed. His bathroom needs and general well-being.
• Loving kindness and companionship was a big part of these jobs.

• Explained complex technical terms related to insurance plans in simple language for easy understanding.
• Responded quickly and accurately to inquiries from clients regarding their coverage plans.
• Contacted underwriters and submitted forms to obtain binder coverage.

• Explained complex technical terms related to insurance plans in simple language for easy understanding.
• Responded quickly and accurately to inquiries from clients regarding their coverage plans.
• Contacted underwriters and submitted forms to obtain binder coverage.

• Directed efforts of small team aiding client prone to violent behavior due to past serious crime.
• I collaborated with his behavior management plan to ensure it was being implemented by staff and to confirm that he was able to live independently in his own apartment and maintain employment with supervision.

I supervised staff overseeing individuals who were previously
institutionalized due to severe mental health issues. I helped to create behavior management plans for each client, and oversaw the staff to ensure that these plans were being i
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implemented into the daily lives of each individual.