Knowledgeable Case Manager experienced in coordinating care for individuals with mental illness and substance abuse. Proactive and resourceful with strong knowledge of community resources. Strong communicator with passion for helping others.
•Connect program participants to resources that will improve their way of life as well as making informed decisions.
•Provide recovery orientated support services and outreach to assigned program participants, as defined by program and contractual requirements.
•Referred patients, clients, and/or families to community resources to assist in recovery from mental or physical illness and provided access to services such as financial assistance, legal aid, housing, job placement or education
•Utilize harm reduction strategies when working with individuals experiencing drug and /or alcohol-related problems.
• Assist program participants in identifying vocational and educational goals and opportunities, including assessment, support and follow-up.
•Provide outreach to program participants who are not indicating their goals or who are not engaged, as well as crisis intervention as necessary.
•Provide support and training on skills-building, including assertiveness, self advocacy and socialization and other skills on related issues.
•Maintain quality service by establishing and reinforcing program/agency standards in all interactions with program participants.