Summary
Overview
Work History
Education
Skills
Timeline
Generic

Dianna Russell

Bronx,NY

Summary

Knowledgeable Case Manager experienced in coordinating care for individuals with mental illness and substance abuse. Proactive and resourceful with strong knowledge of community resources. Strong communicator with passion for helping others.

Overview

8
8
years of professional experience

Work History

Harm Reduction Case Manager

Community Access
01.2022 - Current

•Connect program participants to resources that will improve their way of life as well as making informed decisions.

•Provide recovery orientated support services and outreach to assigned program participants, as defined by program and contractual requirements.

•Referred patients, clients, and/or families to community resources to assist in recovery from mental or physical illness and provided access to services such as financial assistance, legal aid, housing, job placement or education

•Utilize harm reduction strategies when working with individuals experiencing drug and /or alcohol-related problems.

• Assist program participants in identifying vocational and educational goals and opportunities, including assessment, support and follow-up.

•Provide outreach to program participants who are not indicating their goals or who are not engaged, as well as crisis intervention as necessary.

•Provide support and training on skills-building, including assertiveness, self advocacy and socialization and other skills on related issues.

•Maintain quality service by establishing and reinforcing program/agency standards in all interactions with program participants.

ABA Therapist

Applied Behavioral Interventions
06.2021 - 01.2022
  • Develop or implement strategies to meet the needs of students with a variety of disabilities.
  • Instruct and monitor students in the use and care of equipment or materials to prevent injuries and damage.
  • Block, redirect and ignore maladaptive behaviors based on student's behavior protocol.
  • Organize and supervise games or other recreational activities to promote physical, mental, and social development.
  • Teach socially acceptable behavior, employing techniques such as ABA (Applied Behavior Analysis) and positive reinforcement.
  • Teach students personal development skills, such as independence and self-advocacy.
  • Attend professional meetings, workshops, and complete Autism Internet Modules to maintain and improve professional competence.
  • Maintain accurate and complete student records as required.

SLAM Intern

Graham Windham
04.2020 - 10.2021
  • Worked collaboratively with other peers on creating a survey to analyze and address foster care issues
  • Helped process SYEP applications and conduct record keeping when applications are complete and submitted
  • Contacted case-planners and SLAM Coaches to collect vital documents for SYEP
  • Attended weekly job readiness workshops to learn professional skills such as conflict resolution and communication
  • Maintained a caseload of 18 clients
  • Created in partnership with families, service plans that address safety, behavioral, educational, and psychological and permanency needs
  • Collaborated with other professionals to evaluate patients' medical or physical condition and to assess client needs
  • Monitored safety, well-being, and progress against other critical outcomes by facilitating regular casework contacts and by documenting the same in progress notes and other case documentation
  • Investigated problem areas and collaborate with internal and external service providers and other stakeholders through clear and timely verbal and written communication
  • Modified treatment plans to comply and accommodate with changes in clients' status
  • Counseled clients and patients in individual and group sessions to help them overcome dependencies recover from illness and adjust to life

Group Leader

Boys and Girls Club
06.2017 - 08.2020
  • Directed and facilitated group counseling sessions daily on socio-emotional health targeting anger management, social skills, hygiene, self-esteem, and conflict resolution training
  • Advised and assisted students in short term crisis situations such as bullying, violence, and classroom behavior
  • Designed and implemented lesson plans to forty students ages 5 – 14
  • Ensured the safety of students by supervising them in the classroom and on school trips
  • Provided meals and healthy snacks to participants

Intern

Harlem Healthy Hearts
08.2015 - 12.2015
  • Assisted clinicians at Mount Sinai with inputting data in EPIC system
  • Individually counseled patients at Mount Sinai regarding proper nutrition for their specific medical condition
  • Performed administrative tasks such as scheduling appointments, filing, and calling patients to remind them of their upcoming appointment
  • Administered questionnaires regarding patient’s demographic information, medical history, and potential risk for disease
  • Helped facilitated workshops to patients to promote awareness of specific diseases impacting the community
  • Worked with Victims of crimes who comes to program seeking assistance and resources
  • Provided information, referrals, and practical assistance to victims experiencing crime
  • Encouraged children’s cognitive development through activities that promote active learning such as pattern recognition, spelling bees, and providing choices
  • Practiced positive discipline such as addressing the root of the issue and setting healthy boundaries regarding behavioral problems
  • Modeled high emotional and interpersonal intelligence to promote development in children

Education

Bachelor of Arts - Psychology, Anthropology

State University of New York Albany
Albany, NY
12.2020

Skills

  • Conflict Resolution
  • Mental Health Training
  • Trauma Treatment Training
  • Substance Abuse and Addiction
  • Drugs and Alcohol 101
  • Understanding the Use of Medications to Treat Tobacco Dependence
  • Harm Reduction
  • Youth Development
  • Youth Mentoring
  • Peer Advocate Certified
  • Direct Counseling
  • EPIC Training Certificate
  • Awards
  • SAMHSA SOARS Training

Timeline

Harm Reduction Case Manager

Community Access
01.2022 - Current

ABA Therapist

Applied Behavioral Interventions
06.2021 - 01.2022

SLAM Intern

Graham Windham
04.2020 - 10.2021

Group Leader

Boys and Girls Club
06.2017 - 08.2020

Intern

Harlem Healthy Hearts
08.2015 - 12.2015

Bachelor of Arts - Psychology, Anthropology

State University of New York Albany
Dianna Russell