Laura Winsor
Bend,OR
Summary
Professional caregiver with experience delivering patient-centered care in fast-paced environments. Skilled in assisting with daily living activities, monitoring vital signs, and providing emotional support. Strong focus on team collaboration and achieving positive outcomes. Reliable, adaptable, and skilled in using medical equipment and following care plans.
Overview
18
18
years of professional experience
Work History
Certified Nursing Assistant
Saint Charles Medical Center
Bend, OR
04.2022 - Current
- Assisted nursing staff with patient care tasks, ensuring comfort and safety.
- Monitored vital signs and reported changes to healthcare team promptly.
- Provided emotional support to patients and families during challenging times.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted independence in patients through walking exercises or assisting them with mobility devices.
Caregiver
Home Instead Senior Care Home
Bend, OR
11.2021 - 05.2022
- Provided compassionate personal care to enhance clients' daily living activities and overall well-being.
- Assisted clients with mobility, ensuring safe transfers and reducing fall risks within home environments.
- Streamlined communication among multidisciplinary teams to enhance care delivery and client satisfaction.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
Office Assistant
Ashley Furniture HomeStore
Bend, OR
05.2021 - 10.2021
- Answer phone calls
- Track orders
- Coordinate communication between Warehouse, Sales Floor and customers.
- Filling invoices and service requests.
- Schedule deliveries and pick ups.
- Process payments and refunds.
Front Desk Cashier
Bed Bath & Beyond
Bend, OR
03.2021 - 05.2021
- Front Desk Receptionist. Duties:
- Greet the costumers, direct them to a department.
- Process cash and credit/debit card transactions, returns and exchanges.
- Select returned items and place them into different categories
- Communicate with the supervisors and managers as well as other sales associates.
- Explain the discount cupons and return policies to the costumers.
Data Entry & Advertisement.
Jenny’s Dispensary
Bend, OR
08.2017 - 03.2021
- Sales & marketing / graphic design
- Performed data entry with attention to detail and confidentiality.
- Assisted with regulatory documentation and compliance records.
- Communicated with team members regarding operational needs.
Real Estate Trainee
Lopes Consultoria Imobiliária
São Paulo, Brazil
11.2015 - 06.2016
- Supported property listings by photographing homes and updating website entries.
- Scheduled and coordinated client viewings.
- Gained experience communicating professionally with clients — an early foundation for empathetic care in Health Care.
Graphic Designer
Instituto de Infectologia Emilio Ribas
São Paulo, Brazil
11.2012 - 05.2013
- Assisted the press of the hospital with their print material, internal and online communication.
Behavior Lab Teacher's Assistant
Pontifícia Universidade Católica de São Paulo
São Paulo, Brazil
06.2008 - 06.2009
- Reschedule classes for students.
- Practice the activities before the classes, to assist students with their questions.
- Review the lab reports
- Discussed week schedule with instructor and supervisor.
Education
Certificate of Completion - Business & Marketing
University of La Verne
La Verne, CA07-2016
Bachelor of Arts - Industrial Design
Fundacao Armando Alvares Penteado
Sao Paulo, Brazil06-2014
Skills
- Certified Nursing Assistant
- In-home caregiver
- Administrative tasks
- Customer service
- Sales & Marketing
- Volunteer English Teacher
Languages
Portuguese - Fluent
English
Full Professional
Timeline
Certified Nursing Assistant
Saint Charles Medical Center
04.2022 - Current
Caregiver
Home Instead Senior Care Home
11.2021 - 05.2022
Office Assistant
Ashley Furniture HomeStore
05.2021 - 10.2021
Front Desk Cashier
Bed Bath & Beyond
03.2021 - 05.2021
Data Entry & Advertisement.
Jenny’s Dispensary
08.2017 - 03.2021
Real Estate Trainee
Lopes Consultoria Imobiliária
11.2015 - 06.2016
Graphic Designer
Instituto de Infectologia Emilio Ribas
11.2012 - 05.2013
Behavior Lab Teacher's Assistant
Pontifícia Universidade Católica de São Paulo
06.2008 - 06.2009
Certificate of Completion - Business & Marketing
University of La Verne
Bachelor of Arts - Industrial Design
Fundacao Armando Alvares Penteado