Summary
Overview
Work History
Education
Work Availability
Skills
Timeline
Laura Wittig

Laura Wittig

Ceramic Artist/Auto Claims Adjuster
Murray,UT

Summary

Resourceful team player with experience with common software applications and social media platforms. Well-versed in business organization and strategies for successfully modernizing workplaces. Skilled at project support with proven history of solutions-oriented problem-solving.

Whimsical Artist with superb artistic skills and knowledge of ceramics. Proficient in creating detailed masterpieces for clients using multiple types of media. Polished in public speaking, business management and networking.

To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

19
19
years of professional experience

Work History

Studio Technician/Social Media Manager

Iron Desert Arts
Salt Lake City, UT
09.2020 - Current
  • Monitored online presence of company's brand to engage with users and strengthen customer relationships.
  • Analyzed and reported social media and online marketing campaign results. Analyzed competitor pages to locate backlink and keyword opportunities.
  • Facilitated group sessions and provided one-on-one support.
  • Carried out day-day-day duties accurately and efficiently.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity while maintaining energy and enthusiasm in fast-paced environment.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Performed duties in accordance with all applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Operated electric kilns to fire pottery pieces.
  • Designed spaces to display pottery for sale.
  • Maintained excellent attendance record, consistently arriving to work on time. Worked flexible hours; night, weekend, and holiday shifts.

Artist/Potter/Business Owner

Next Of Kiln Designs
Murray, UT
03.2019 - Current
  • Put together realistic budgets based upon costs and fees for successfully operating business.
  • Studied market to determine optimal pricing of goods and services and to capitalize on emerging opportunities.
  • Packed and shipped pottery to customers for retail sale.
  • Maintains retail website with new products creating listings and photographing products.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Developed and maintained courteous and effective working relationships.
  • Increased customer engagement through social media.
  • Monitored online presence of company's brand to engage with users and strengthen customer relationships.
  • Picked orders, scanned products and packed boxes. Checked shipments against paperwork and signed documents. Scheduled pickups and deliveries to maintain smooth operations.

PIP Adjuster

Progressive Insurance
Midvale, Utah
08.2017 - Current
  • Analyzed information gathered by investigation and report findings and recommendations.
  • Reviewed police reports, medical treatment records and physical property damage to determine extent of liability.
  • Interviewed agents and claimants to correct errors or omissions and investigate questionable claims.
  • Evaluated insurance policies and analyzed damages to determine coverage. Verified insurance claims and determined fair amount for settlement.
  • Evaluated all evidence with ultimate goal of creating positive outcomes for client's claims.
  • Conducted comprehensive interviews of witnesses and claimants to gather facts and information.
  • Prepared summaries of damage, payments and policy coverage.
  • Reviewed new files to determine current status of injury claim and to develop plan of action.
  • Documented all investigation activity and presented reports to management.
  • Answered questions posed by insureds, claimants, and attorneys.
  • Substantiated legitimate claims and denied unjustified claims.
  • Trained other claims staff members on proper handling and evaluation of injury claims.
  • Maintained contact with claimants, medical providers, and attorneys to determine treatment status.
  • Reported to management on customer problems, field conditions, safety issues and policy problems.
  • Eliminated claimant, premium and provider fraud.
  • Maintained excellent attendance record, consistently arriving to work on time
  • Completed all paperwork, recognizing any discrepancies and addressing them in timely fashion
  • Demonstrated respect, friendliness and willingness to help wherever needed
  • Participated in team-building activities to enhance working relationships and work environment
  • Proved successful working within tight deadlines and fast-paced atmosphere

Liability Claims Examiner

GEICO
Getzville, NY
09.2005 - 08.2017
  • Researched claims and incident information to deliver solutions and resolve problems.
  • Conducted day-to-day administrative tasks to maintain information files and process paperwork.
  • Verified insurance claims and determined fair amount for settlement.
  • Investigated and processed Liability insurance claims for policyholders.
  • Handled complaints and grievances using negotiating and problem-solving skills.
  • Finalized liability files for insurance claim payment release.
  • Examined photographs and statements.
  • Interviewed claimants and witnesses to gather factual information.
  • Reviewed new files to determine current status of injury claim and to develop plan of action.
  • Used claims systems to program, set up functions, and enter data for claims.
  • Consulted police and hospital records when needed.

Education

Some College (No Degree) - Business Administration

Erie County Community College`, Buffalo, NY
01.2014 - Current

Some College (No Degree) - Environmental Studies

SUNY At Buffalo, Buffalo, NY
08.2000 - Current

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Skills

    Team collaboration

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Timeline

Studio Technician/Social Media Manager - Iron Desert Arts
09.2020 - Current
Artist/Potter/Business Owner - Next Of Kiln Designs
03.2019 - Current
PIP Adjuster - Progressive Insurance
08.2017 - Current
Erie County Community College` - Some College (No Degree), Business Administration
01.2014 - Current
Liability Claims Examiner - GEICO
09.2005 - 08.2017
SUNY At Buffalo - Some College (No Degree), Environmental Studies
08.2000 - Current
Laura WittigCeramic Artist/Auto Claims Adjuster