Summary
Overview
Work History
Education
Skills
Timeline
Generic

Laura Wofford

Brookings,SD

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

18
18
years of professional experience

Work History

Contact Center Specialist

First Bank & Trust
12.2023 - Current

Responsible for answering incoming telephone calls from customers and bank employees concerning customer accounts and customer account-related services.

Teacher's Assistant/Teacher

Harrisburg School District
08.2015 - 05.2020

Teacher's Assistant - Responsible for assisting the teacher with student lessons. Working with both individual and groups of students helping each student reach their potential.


Teacher - Teacher for 2nd Grade.


Teacher - Dyslexia Interventionist for 4th - 6th Grades.

Owner/Operator

Weiner Flower Shop
07.2007 - 07.2009

Responsible for managing all day-to-day business operations of a floral/gift shop.

Education

Master of Arts - Elementary Education

University of Arkansas - Monticello
Monticello, AR
05-2019

Bachelor of Science - Health Promotion

Arkansas State University
Jonesboro, AR
12-1999

High School Diploma -

Harrisburg High School
Harrisburg, AR
05-1988

Skills

  • Call handling
  • Account updating
  • Call logging
  • Customer service

Timeline

Contact Center Specialist

First Bank & Trust
12.2023 - Current

Teacher's Assistant/Teacher

Harrisburg School District
08.2015 - 05.2020

Owner/Operator

Weiner Flower Shop
07.2007 - 07.2009

Master of Arts - Elementary Education

University of Arkansas - Monticello

Bachelor of Science - Health Promotion

Arkansas State University

High School Diploma -

Harrisburg High School

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