Laura Wojciechowski
Anthropologie
Glenview,IL
13
years of professional experience
Senior Sales Associate experienced in customer retention and loyalty with a strong focus on personalized service. Resolved customer needs and trained team members to enhance store operations. Delivered exceptional product knowledge and problem-solving skills to drive client engagement. Extensive experience in home decor. Built and remodeled several personal residential and commercial properties.
Work History
Senior Sales Associate
7 Years 6 Months- Guided sales floor team in clienteling, styling support, and personalized service to strengthen customer relationships.
- Trained associates on POS transactions, returns, exchanges, and register procedures to maintain accurate checkout operations.
- Monitored inventory flow, replenishment, and stockroom organization to support product availability across departments.
- Partnered with leadership on daily priorities, store openings, and closing procedures to ensure operational consistency.
- Resolved customer concerns with product knowledge, fitting room support, and solution-focused service.
Equestrian Assistant
3 Years 9 Months- Instructed riders on horsemanship, grooming, tacking, and mounted riding techniques
- Evaluated rider skill levels and matched lessons to safety and progression goals
- Supervised arena activities to maintain safe spacing, control, and horse handling
- Coached beginners through mounting, balance, steering, and basic command use
- Communicated care routines, stable protocols, and riding expectations to students
- Communicated effectively with parents regarding student progress and areas of improvement, fostering a collaborative environment focused on growth.
Education
Bachelor of Arts - English
Skills
Product knowledge
Customer loyalty
Customer feedback
Problem-solving
Sales planning
Attention to detail
Time management
Transaction processing
Excellent communication
Interests
Interior Design
Traveling
Volunteering
Timeline
Senior Sales Associate
Anthropologie
09.2012 - 03.2020Read More
Equestrian Assistant
FWEC
09.2007 - 06.2011Read More
Northern Illinois University
Bachelor of Arts from English
Read More