Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Laura Woods

Laura Woods

Modesto,CA

Summary

Proficient in interpersonal communication and committed to delivering high-quality work. Proven ability to solve problems collaboratively while maintaining a positive team environment. Detail-oriented with a strong desire for continuous learning and skill development. Authorized to work in the US for any employer.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Senior Transportation Specialist

City of Yucaipa
02.2022 - Current
  • Managed daily schedules, assigning drivers to specific routes based on customer demands and driver availability.
  • Responded promptly to customer inquiries, resolving issues or concerns related to deliveries or pick-ups.
  • Transported passengers to their destinations on scheduled routes, ensuring timely arrival.

Home Health Aide

In Home Support Services (IHSS)
04.2009 - Current
  • Monitored vital signs and reported any changes or concerns to the healthcare team.
  • Supported patients with mobility issues by assisting with transfers, ambulation, and exercises as prescribed by healthcare professionals.
  • Collaborated with interdisciplinary teams to develop individualized care plans based on patient needs and goals.

Vocational Job Coach

Vocational Improvement Program
12.2017 - 05.2020
  • Provided vocational counseling and guidance to individuals seeking employment in various industries.
  • Developed personalized job search strategies for clients based on their individual needs and goals.
  • Collaborated with employers to identify job opportunities that align with clients' skills and interests.
  • Provided ongoing support to clients throughout the job search process, including follow-up after interviews.

Front Desk Supervisor

Choice Hotels
01.2015 - 01.2017
  • Developed and conducted training programs for front desk staff on hotel policies, procedures, and guest service standards.
  • Resolved guest complaints and issues promptly and effectively, maintaining high levels of guest satisfaction.
  • Collaborated with housekeeping department to ensure timely availability of clean rooms for arriving guests.
  • Performed regular audits of guest accounts to identify billing discrepancies or errors, ensuring accuracy in financial transactions.

Education

General Education Diploma - undefined

Colton High School
Colton, CA
06.2005

Skills

  • Leadership and supervision
  • Training facilitation
  • Team management
  • Warehouse logistics
  • Telephone etiquette
  • Quality control
  • Writing proficiency
  • Effective communication
  • Experience with developmental disabilities
  • Pallet jack handling
  • Driving capabilities
  • Interview techniques
  • Computer skills proficiency
  • Client service

Certification

  • CPR/First Aid/AED January 2020 to January 2022
  • Crisis Prevention Intervention January 2020 to January 2021
  • BLS Certification

Timeline

Senior Transportation Specialist

City of Yucaipa
02.2022 - Current

Vocational Job Coach

Vocational Improvement Program
12.2017 - 05.2020

Front Desk Supervisor

Choice Hotels
01.2015 - 01.2017

Home Health Aide

In Home Support Services (IHSS)
04.2009 - Current

General Education Diploma - undefined

Colton High School

Similar Profiles

CREATE PROFILE