Microsoft Excel
Laura Wright
Hudson
Summary
Skilled Report Writer with a background in generating comprehensive and accurate reports for multiple performance improvement initiatives. Strong ability to analyze data, conduct research, and interpret complex information into user-friendly documents. Proficient in collaborating with various teams to ensure consistency and accuracy of information. Past roles demonstrate significant impact on enhancing company communication through clear, concise reporting.
Overview
24
24
years of professional experience
10
10
Years experience in report writing using MS Access, SQL, SSRS.
12
12
Years experience as Receptionist.
2
2
Years experience as Administrative Assistant.
Work History
Administrative Assistant
Columbia Memorial Health
Hudson
03.2012 - 03.2013
- Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
- Facilitated communication between different departments within the organization.
- Ensured efficient operation of office equipment such as printers, copiers and fax machines.
- Used voice recorder or notepad to compose and transcribe meeting minutes.
- Processed invoices for payment using appropriate software applications.
- Assisted with the planning of special events by arranging catering services and securing venues.
- Greeted visitors and provided general information about the company.
- Managed incoming calls while providing information or transferring callers to appropriate personnel.
- Composed memos, reports, emails, presentations, and other written correspondence, as required.
- Managed office supplies inventory and placed orders when necessary.
- Entered data into spreadsheets using Microsoft Excel.
- Submitted Meaningful Use data for providers when appropriate, based on data entered in spreadsheets.
- Scheduled appointments between clients and customers and internal staff members.
- Distributed and collected Timesheets among multiple offices in varying locations for the payroll department.
- Responsible for collecting, calculating, and submitting timesheets to payroll for the Information Systems department.
Medical Receptionist
Columbia Memorial Health
Hudson, New York
06.2000 - 03.2013
- Supported office staff and operational requirements with administrative tasks.
- Transcribed phone messages and relayed to appropriate personnel.
- Kept waiting room neat and organized by stacking magazines, removing trash,
- Helped patients complete necessary medical forms and documentation.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Checked patient insurance, demographic, and health history to keep information current.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Managed multi-line phone system and pleasantly greeted patients.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Greeted visitors and initiated triage processes for clients to streamline patient flow.
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
- Assisted with medical coding and billing tasks.
- Completed administrative patient intakes with case histories, insurance information and mandated forms.
Care Center Report Writer
Columbia Memorial Health
Hudson
03.2013 - 03.2024
- Generated monthly and quarterly performance metrics documents for Meaningful Use, DSRIP, and other Performance Improvement Programs. Some reports were set up to run on demand, while others were set up to generate automatically and go out to proper personnel via Outlook email.
- Generated and maintained DSRIP reports for outpatient performance improvement measures.
- Maintained and updated existing databases for report generation.
- Gathered, analyzed, and interpreted data from multiple sources for the purpose of preparing accurate reports.
- Gathered and translated technical information into written consumer material.
- Worked with internal team to obtain in-depth understanding of products.
- Comprehended new content functionality through research, testing and interviewing.
- Worked effectively in team environments to make the workplace more productive.
- Maintained updated knowledge through continuing education and training.
- Created ad-hoc reports for administration, office managers, and other departments, as needed.
Education
Some College (No Degree) - Accounting And Finance
Siena College
Loudonville, NYSkills
- Report writing
- Data analysis
- Performance metrics
- Microsoft Excel
- Problem solving
- Continuous learning attitude
- Adaptability and flexibility
- Microsoft office suite proficiency
Software
Microsoft Access
Microsoft Outlook and Calendar
Microsoft Word
Microsoft Powerpoint
SQL
SQL Server Reporting Services (SSRS)
Sharepoint
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Care Center Report Writer
Columbia Memorial Health
03.2013 - 03.2024
Administrative Assistant
Columbia Memorial Health
03.2012 - 03.2013
Medical Receptionist
Columbia Memorial Health
06.2000 - 03.2013
Some College (No Degree) - Accounting And Finance
Siena College
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