Summary
Overview
Work History
Education
Skills
Timeline
Generic

Laura Wysocki

Middletown,CT

Summary

Dedicated specialist with over 17 years of public service and professional sales experience. Known for strong relationship building and prompt follow up to ensure satisfaction. Proven ability to foster positive and engaging experiences in a variety of diverse settings.

Overview

16
16
years of professional experience

Work History

Teacher/second Assistant Director

Bright Years Academy
Middletown, CT
09.2019 - Current
  • Created and implemented engaging lesson plans for a variety of diverse needs .
  • Fostered a positive classroom environment promoting student participation and collaboration.
  • Collaborated with state services to ensure policies and licensure expectations are met.
  • Developed strong relationships with students, parents, outside resources/agencies and colleagues by maintaining both open and professional communication.

Assistant Beauty Department Manager

Nordstrom
West Hartford, CT
08.2012 - 08.2019
  • Led operations to ensure exceptional customer service while exceeding sales goals.
  • Directed staff trainings to enhance sales techniques and product knowledge.
  • Implemented knowledge from outside vendors to ensure sales growth.
  • Analyzed sales data to identify trends, improve inventory management, increasing revenue generated within department.

Service Associate

AT&T
West Hartford, CT
01.2010 - 08.2019
  • Assisted customers with account management, billing inquiries, and service upgrades efficiently.
  • Educated customers on product benefits and aspects to improve consumer experience.
  • Developed strong relationships with clients through consistent, professional communication and excellent service.
  • Maintained confidential customer information by displaying strong work ethic and industry expertise.

Education

High School Diploma -

Coventry High School
Coventry, CT
06.2004

Skills

  • Team management
  • Relationship building
  • Critical thinking
  • Student engagement
  • Communication

Timeline

Teacher/second Assistant Director

Bright Years Academy
09.2019 - Current

Assistant Beauty Department Manager

Nordstrom
08.2012 - 08.2019

Service Associate

AT&T
01.2010 - 08.2019

High School Diploma -

Coventry High School

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