Summary
Overview
Work History
Education
Skills
Timeline
AdministrativeAssistant

Laura Yates

San Antonio,TX

Summary

Dynamic professional with a proven track record at Genuine Parts Co., excelling in customer communication and event planning. Recognized for enhancing sales productivity and streamlining processes, while fostering strong relationships. Detail-oriented and reliable, adept at managing inventory and supporting team initiatives to drive success and improve customer satisfaction.

Hardworking employee enthusiastic about learning. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

14
14
years of professional experience

Work History

Sales Coordinator /Executive Administrative Assistant

Genuine Parts Co. - NAPA Auto Parts Distribution Center
09.2013 - 03.2020
  • Worked closely with the sales team to prioritize tasks, set goals, and allocate resources efficiently; resulting in increased productivity and revenue.
  • Maintained accurate records of all sales activities, including contracts, proposals, quotes, follow-ups, and customer communications.
  • Streamlined sales processes for improved efficiency and customer satisfaction.
  • Helped organized trade shows, conferences, and networking events to increase brand exposure and generate leads.
  • Handled administrative tasks such as expense report processing or invoice reconciliation efficiently; allowing executives to focus on high-priority responsibilities without distraction.
  • Coordinated and booked airfare, hotel and ground transportation and prepared itinerary to facilitate successful trips.
  • Managed inventory levels for office supplies, reducing waste while guaranteeing availability when needed.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Handled scheduling for executive's calendar and prepared meeting agenda and materials.
  • Supported human resources initiatives by entering hourly employee monthly bonuses, coordinating interviews and assisting with new hire orientations and generating new employee files.
  • Handled confidential and sensitive information with discretion and tact.
  • Answered high volume of phone calls and email inquiries.
  • planned and helped coordinated quarterly MVP meetings
  • planned and coordinated yearly awards banquet.

Warehouse Supervisor

Genuine Parts Co. - NAPA Auto Parts Distribution Center
04.2011 - 09.2013
  • Conducted regular inventory audits to identify discrepancies in stock counts while implementing corrective measures as needed.
  • Handled employee concerns promptly and effectively while maintaining open lines of communication amongst team members.
  • Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
  • Supervised warehouse operations by managing employees during shifts.
  • Supervised shipping and receiving, distribution and workplace safety.
  • Used warehouse management software to reconcile daily inventory.

Inventory Coordinator/ Returns Clerk

Genuine Parts Co. - NAPA Auto Parts Distribution Center
09.2006 - 04.2011
  • Resolved discrepancies between physical counts and electronic records through thorough investigation and reconciliation efforts.
  • Reduced stock discrepancies by diligently investigating variances and resolving issues promptly.
  • Investigated and resolved variances in inventory counts on monthly basis.
  • Oversaw the safe disposal or recycling of obsolete or damaged materials in compliance with regulatory requirements.
  • Collaborated with team members to facilitate returns quickly and provide outstanding customer service.
  • Unloaded, inspected, and stored damaged and returned products.
  • Operated electric pallet jack, forklift and manlift.
  • Supported loss prevention efforts by verifying product authenticity, detecting fraudulent activities, and reporting suspicious incidents to supervisors.

Education

High School Diploma -

Memorial High School
San Antonio, TX
06-2005

Skills

  • Customer communication
  • Data entry
  • Goals and performance
  • Strong enthusiasm
  • Reliable, organized, detailed, focused
  • Relationship management
  • Event planning
  • Customer relations
  • Customer relationship building

Timeline

Sales Coordinator /Executive Administrative Assistant

Genuine Parts Co. - NAPA Auto Parts Distribution Center
09.2013 - 03.2020

Warehouse Supervisor

Genuine Parts Co. - NAPA Auto Parts Distribution Center
04.2011 - 09.2013

Inventory Coordinator/ Returns Clerk

Genuine Parts Co. - NAPA Auto Parts Distribution Center
09.2006 - 04.2011

High School Diploma -

Memorial High School

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