Laura Young
Saraland,AL
Summary
Talented professional manager seeking to fill an executive role, while creating a rewarding, healthy work environment.
Overview
9
9
years of professional experience
Work History
Finance Manager
Anderson Automative Group
09.2022 - 09.2023
- Managed funding and compliance while upselling
- Created a warm environment while increasing Gross for the dealership
- Implemented new policies and processes to help the efficiency, and protect the dealers major assets.
- Sold extended Service Contracts while following and keeping up with all compliance for the store.
Floor and Acquisitions Management
Anderson Automotive Group
05.2021 - 09.2023
- Recruited new team members that are still working for the company
- Helped train a Sales team of 16 to be more successful in selling larger quantity of units as well as implementing a process that helps maintain more Gross
- Changed the process for Acquisitions showing an increase with that department by 25% in the first month
- Also helped to fill in with Desk Management tasks and responsibilities when needed.
- Boosted customer satisfaction by effectively addressing concerns and providing prompt resolutions.
- Enhanced customer loyalty through personalized service and proactive follow-ups on inquiries.
Owner
Laura B's
07.2018 - 03.2022
- Created, Operated, Marketed and Managed a very successful push cart business, grossing 6-10k a month working part time.
Certified Sales & Leasing Consultant
Bryan Easler Toyota
05.2014 - 12.2017
- Learned to build and manage clientele to sell vehicles and create customer retention
- Branded and Marketed myself as a trustworthy person in a non-trustworthy world of automotive buying.
- Developed pipeline of potential sales to meet sales expectations.
- Finalized sales deals and contracts.
Education
Some College (No Degree) -
Southwestern Community College
Sylva, NCSkills
- Continuous Improvement
- Staff Management
- Customer Education
- New Business Development
- Client Relationship Management
- Training Delivery
- Coaching and Mentoring
- Employee Relations
Activities
A passion for relationships, communication and living life to your fullest potential. I enjoy being with my family, cooking, dancing, singing, self development and working in the shop with my better half. I hope to see as much of the world as possible, eat all the foods and make an impact on as many lives as possible while doing so.
References
- Trey Ruble, 828-782-1944
- John Pisarik, 984-202-6431
- Courtney Ruwet, 828-712-2456
Timeline
Finance Manager
Anderson Automative Group
09.2022 - 09.2023
Floor and Acquisitions Management
Anderson Automotive Group
05.2021 - 09.2023
Owner
Laura B's
07.2018 - 03.2022
Certified Sales & Leasing Consultant
Bryan Easler Toyota
05.2014 - 12.2017
Some College (No Degree) -
Southwestern Community College