Increased student engagement by incorporating hands-on activities and real-world examples in lesson plans.
Improved student reading comprehension and fluency through targeted interventions and small group instruction.
Fostered an inclusive classroom environment where all students felt valued and respected regardless of their abilities or differences.
Implemented behavior management strategies to maintain a positive learning environment, resulting in decreased classroom disruptions.
Server
Casita Tex-Mex
Dallas, TX
09.2022 - Current
Greated and seated guest, providing menus and explaining specials
Took orders and delivered them accurately to the kitchen
Ensured timely and accurate delivery of guest's orders
Enhanced guest's experiences by providing a personalized service
Handled payment transactions efficiently and accurately
Front Office Clerk
Mesquite ISD
Mesquite Tx
08.2024 - 11.2024
Maintained a professional and welcoming atmosphere, resulting in repeat business from satisfied customers.
Directed phone inquiries, answered customer questions, and scheduled appointments.
Improved overall organization of the front office by implementing efficient filing systems for important documents such as registration forms and invoices.
Resolved guest issues promptly and effectively, demonstrating excellent customer service skills.
Contributed to a positive work environment through teamwork and open communication with colleagues across various departments.
Maintained confidentiality of guest information by adhering to strict data protection policies and procedures.
Sales Representative
Mario & Associates
Dallas, TX
06.2022 - 03.2024
Called store owners to offer our products and services
Developed and maintained relationship with current clients, constantly picking up the phone to address their concerns
Exceeded target sales through persuasive selling techniques
Organized and arranged showroom
Server
Ojedas Tex-Mex
Dallas, TX
08.2019 - 06.2023
Prepped restaurant for the day by completing side work
Memorized customer's orders to increase efficiency
Ensured satisfaction with delivery of guest's orders
Enhanced guest's experiences by connecting with them
Handled payment transactions efficiently and accurately
Education
Bilingual Education -
UNT Dallas
Dallas, TX
11.2024
Associates of Arts -
Eastfield College
Mesquite, TX
01.2020
Skyline
Dallas, TX
01.2016
Skills
Good Communication
Customer Service
Organized
Time Management
Problem Solver
Proficient in Microsoft word, office, excel, outlook