Laura Zendejas
Del Valle,Tx
Summary
Dedicated and detail‑oriented professional with 15+ years of experience in warehouse operations, retail, logistics, and quality control. Fluent in English and Spanish, with strong skills in inventory management, order fulfillment, team support, and operational efficiency. Experienced in quality inspections, testing methods, data analysis, and MRB/MRRT processes. Known for accuracy, reliability, problem‑solving, and maintaining safety and quality standards in fast‑paced environments. Strong communicator with excellent active‑listening and interpersonal skills.
Overview
20
20
years of professional experience
Work History
Quality Control Technician
Applied Materials
Austin, TX
09.2023 - 03.2025
- Performed thorough inspections of incoming materials and outgoing products.
- Tracked and analyzed product quality data to identify trends and insights.
- Collaborated with production staff to improve processes, reduce defects and optimize quality.
- Conducted data review and followed standard practices to find solutions.
- Drafted technical documents such as deviation reports, testing protocol and trend analyses.
- Performed routine maintenance and calibration on testing equipment.
- Reviewed production processes and identified potential quality issues.
- Inspected raw materials and finished products to verify quality and disposed items that did not meet safety requirements.
- Evaluated samples against standards by completing measurements, visual inspections, and other established tests.
- Helped uncover and fix production problems in order to reduce overall defect rates.
- Proposed corrective actions to address recurring quality issues.
- Developed and implemented quality control processes to meet product standards.
- Tested and evaluated product precision against specifications to reduce discrepancies.
- Maintained quality documentation and records for conformance with relevant standards.
- Recorded and organized test data for report generation and analysis.
- Developed and implemented procedures to meet product quality standards.
- Receives parts and updates inventory records or shortage reports; may perform transactions in Oracle, SAP, or other inventory systems. Verifies vendor delivery before accepting parts and/or inventory. May monitor, update and maintain shortage reports including review of work orders.
Material Coordinator
Applied Materials
Austin, TX
03.2020 - 09.2023
- Trained, motivated, and instructed team of 6 employees staging and preparing items for deliveries.
- Devised and implemented efficient processes for production tracking and inventory control.
- Collaborated with cross-functional teams to align production plans with customer requirements.
- Created and implemented tracking systems to monitor progress and meet deadlines.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Receives parts and updates inventory records or shortage reports; may perform transactions in Oracle, SAP, or other inventory systems. Verifies vendor delivery before accepting parts and/or inventory. May monitor, update and maintain shortage reports including review of work orders.
Leader
Ryder Logistics
Austin, TX
03.2019 - 11.2020
- Identified team weak points and implemented corrective actions to resolve concerns.
- Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
- Maintained team flexibility and embraced change to adapt within dynamic markets.
- Trained employees on and assigned duties.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Created and managed project plans, timelines and budgets.
- Frequently inspected production area to verify proper equipment operation.
- Educated staff on organizational mission and goals to help employees achieve success.
- Observed packing operations to verify conformance to specifications.
- Oversaw day-to-day activities of 5 employees in establishment, fostering inspiring atmosphere to optimize employee experiences.
- Receives parts and updates inventory records or shortage reports; may perform transactions in Oracle, SAP, or other inventory systems. Verifies vendor delivery before accepting parts and/or inventory. May monitor, update and maintain shortage reports including review of work orders.
Material Coordinator
Ryder Logistics
Austin, TX
03.2016 - 03.2019
- Managed receiving operations and proper storage of incoming materials.
- Worked with project managers to determine schedule and volume requirements in order to effectively coordinate deliveries and maintain supply levels.
- Completed daily cycle counts and full inventory audits.
- Adhered to all safety protocols and standards when operating equipment such as overhead cranes and forklifts.
- Prepared and maintained comprehensive production reports to highlight production developments for management review.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Resolved problems, improved operations and provided exceptional service.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Trained, motivated, and instructed team of 6 employees staging and preparing items for deliveries.
- Receives parts and updates inventory records or shortage reports; may perform transactions in Oracle, SAP, or other inventory systems. Verifies vendor delivery before accepting parts and/or inventory. May monitor, update and maintain shortage reports including review of work orders.
Warehouse Material Handler
Randstad
Austin
10.2015 - 03.2016
- Pull orders accurately as assigned
- Stage orders according to carrier location and verify: number of pallets picked as well as stage location
- Prepare receiving, storage and shipping documentation retaining product accountability throughout the logistical process
- Be aware of and follow location and work center Safety and Security policies and procedures
- Read, interpret, and apply Warehouse Management System (WMS) order instructions
- Recognize and correct potential process errors before actions adversely affect the customer
- Recognize damaged product at any point in the warehousing process and take appropriate action when discovered
- Performs housekeeping duties and other duties as assigned
- Located materials and supplies by pulling and verifying items on production orders.
- Organized and stacked various materials.
- Recorded information, product shortages and discrepancies to maintain database accuracy.
- Collected and packed materials for shipping, inspecting packaging slips for accuracy before departure.
- Receives parts and updates inventory records or shortage reports; may perform transactions in Oracle, SAP, or other inventory systems. Verifies vendor delivery before accepting parts and/or inventory. May monitor, update and maintain shortage reports including review of work orders.
Supervisor
Garfield Chevron
Garfield
03.2008 - 10.2015
- Responsible for day-to-day operations, ordering, scheduling, training, supervising employees, store image, profits, all controllable expenses, labor, inventory, cash, and shortages.
- Determine stock needs, interact positively with vendors and customers, monitor receiving goods, maintain inventory and minimize waste and pilferage.
- Oversee and control all funds. Plan, schedule, supervise, and ensure that all Gas Station Attendants adhere to store policies and procedures.
- Conducted regular reviews of operations and identified areas for improvement.
- Collected, arranged, and input information into database system.
- Developed effective improvement plans in alignment with goals and specifications.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Frequently inspected production area to verify proper equipment operation.
- Maintained database systems to track and analyze operational data.
- Evaluated customer needs and feedback to drive product and service improvements.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Created and managed project plans, timelines and budgets.
- Educated staff on organizational mission and goals to help employees achieve success.
- Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
Warehouse Order Puller
Ross Warehouse
Murrieta
01.2005 - 12.2005
- Picking and packing items with the gladiator (RF gun)
- Responsible for scanning freight with RF gun
- Responsible for taking merchandise and stacking onto skids to be wrapped
- Packer Order Picker Scanner General Labor Entry Level
- Identified and tracked slow-moving inventory, recommended promotions and determined optimal replacements.
- Pre-assembled containers to be easily selected by packing associates.
- Reported and analyzed inventory data to help management strategically improve pricing and marketing strategies.
- Reviewed order slips, picked products and staged merchandize to be shipped.
- Conducted interviews by following stringent guidelines and confidentiality laws.
- Labeled boxes, crates and containers with accurate order information, destinations and codes to minimize shipping errors.
Education
No Degree - General Studies
Austin Community College
Austin, Tx08-2005
General - General Studies
Santa Ana College
Santa Ana05-2001
High School Diploma -
Huntington Part High School
Huntington Park, CA05-1999
Skills
- Fluent in two languages
- Calibration standards
- Conformance evaluation
- Quick Learner
- Occupational safety
- Dependable in responsibilities
- Compliance verification
- Reliable team member
- Quality auditing
- ISO standard
Accomplishments
- Resolved product issue through consumer testing.
- Collaborated with team of 5 in the development of [Project name].
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Documented and resolved [Issue] which led to [Results].
Languages
English
Full Professional
Spanish
Professional Working
Timeline
Quality Control Technician
Applied Materials
09.2023 - 03.2025
Material Coordinator
Applied Materials
03.2020 - 09.2023
Leader
Ryder Logistics
03.2019 - 11.2020
Material Coordinator
Ryder Logistics
03.2016 - 03.2019
Warehouse Material Handler
Randstad
10.2015 - 03.2016
Supervisor
Garfield Chevron
03.2008 - 10.2015
Warehouse Order Puller
Ross Warehouse
01.2005 - 12.2005
High School Diploma -
Huntington Part High School
No Degree - General Studies
Austin Community College
General - General Studies
Santa Ana College