LAURA ZOTTARELLI

• CPR Certification
• True Colors Personal Success Facilitator
• Distinguished Leadership at Bergen Community College
• 2019-2020 NASPA NOW Professional Award for Inclusion
• 2024 Division of Enrollment Management Gold Medallion Award
• Finding My Path-201 Family Magazine: https://www.pressreader.com/usa/201family/20160801 /281565175114420

One Stop Student Services Center - New Brunswick, Student Services Advisor

Rutgers, The State University of New Jersey, June 2022 - Present

• Counsel and advise students across the areas of Financial Aid, Student Accounting, Registration, and Admissions
• Serve as a liaison for the School of Management and Labor Relations and the School of Arts and Sciences
• Co-chair the Engagement committee which facilitates all engagement between staff as well as develop end of the semester retreats that include professional and personal development
• Participate as a member of the Student Response and Reference committee which coordinates universal language that can be used for various inquires for all staff
• Coordinate and facilitate presentations on behalf of One Stop at New Student Orientations
• Support, problem-solve and advocate for students working through sensitive challenges, including housing and food insecurity, often collaborating with One Stop leadership and campus partners to find solutions

Leadership and Experiential Learning, First-Year Fellowship Graduate Assistant
Rutgers, The State University of New Jersey, August 2018 - May 2020

• Organized large-scale events, such as Leadership Quest
• Coordinated First-Year Fellowship (FYF) program with over 200 students annually
• Facilitated customizable trainings for offices, departments and other organizations on or off-campus
• Supervised two student interns
• Managed office hours scheduling for student and graduate staff
• Coordinated the second-year experience for the Leadership Living-Learning community

University Housing and Conference Services Intern

California State University, Sacramento, May 2019 - August 2019

• Planned and executed NorCal Intern Drive-In
• Coordinated incoming conference groups
• Managed scheduling for Conference Assistants

Residence Life, Staff Selection and Training

Rutgers, The State University of New Jersey, January 2019 - May 2019

• Assisted with selection and training of Resident Assistants (RA)
• Facilitated feedback interviews using reflection for students not selected for RA role
• Served on Recognition and Appreciation Committee which coordinated the end of the year banquet
• Spearheaded the implementation of online RA contracts

New Student Programs Intern

Borough of Manhattan Community College, June 2017 - August 2017

• Managed New Student Programs E-mail Account, completed for over 10,000 e-mail replies
• Created a revamped curriculum for the first year experience seminar series, highlighting mindfulness and the Strong Interest Inventory
• Aided in training 15 Student S.T.A.R. Ambassadors, a team responsible for assistance and facilitation of all new student program initiatives
• Supervised S.T.A.R. Ambassador team and oversaw new student registration process
• Served as a main facilitator for One Day First Year Experience Event, over 400 students in attendance
• Led the implantation and launch of the New Student Programs social media plan
• Assisted with the creation of new marketing and outreach strategies for the launch of Week of Welcome

SanKofa - Leadership Coaching, Consulting, & Facilitation, LLC, 2021-present

• Facilitate customized trainings related to organizational development to various audiences.

Rutgers Student Success Conference, 2023 & 2025

• Participated in the Assessment committee where I helped design, coordinate and implement the 2023 conference experience survey.
• Co-chaired Experiences and Marketing committee for 2025.

Seton Hall Student Leadership Conference, 2019

• Presented on Mental Health and Student Activism on-campus.

Service Learning Staff Partner, 2018-2019

• Supervised site leaders and participants within a service learning day and weekend.
• Served as the main point of contact between professional and student staff.
• Provided reflection or facilitation resources for site leaders and or students, as needed.

Mark Conference 2018 Ignite Speaker and Swat Team

• Delivered a speech reflecting on my journey with a timed auto-advanced presentation style.
• Assisted in implementing, advertising and fundraising for the Conference.

Lead Team Ambassador, 2017-2018

• Assisted in the planning and coordinating of the department's events throughout the year, particularly Leadership Week.

The Discovery Program-Retreat Leader, August 2017

• Served the community through various efforts with first-year students.
• Facilitated conversations using reflection to translate the work being done.

Peer Leadership Mentor Rutgers University, 2017-2018

• Mentored first-year students as they transitioned into Rutgers.
• Facilitated True Colors workshop.

President of Student Government Association at Bergen Community College, 2015-2016

• Conducted weekly executive meetings with internal and external representatives.
• Raised $3,085 for the Alzheimer's Association and was awarded “Most School Spirit”.
• Designed various surveys to distribute to student body.
• Served as Vice-Chair of the college council.
• Voting member of the Faculty Senate.
• Delivered closing remarks at Commencement 2016.

Senator of the Student Government Association at Bergen Community College, 2014-2015

• Titled Chairwoman of the Meadowlands' Campus.
• Implemented monthly calendars showing all events on campus.
• Facilitated events to raise money towards our scholarship.