Laura Zundel
Carefree,AZ
Summary
Knowledgeable baker/chocolatier with strong background in baking various types of bread, pastries, pies and desserts. Possesses hands-on experience in maintaining ingredient quality and ensuring customer satisfaction through consistent product excellence. Demonstrated proficiency in time management and attention to detail.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Owner/operator
Confectionery Cuisine
11.2024 - Current
- Developed innovative confectionery recipes to enhance product offerings and customer satisfaction.
- Managed daily operations, ensuring efficiency in production and quality control processes.
- Created marketing strategies that increased brand awareness and drove customer engagement.
- Consulted with customers to assess needs and propose optimal solutions.
- Expanded product offerings by researching market trends and identifying potential growth opportunities.
- Created over 30, handcrafted chocolate bonbon recipes.
- Created my own confectionery items that I currently sell.
- I have also worked with bread dough and making as well.
- Self taught chocolatier of 2 years
Owner/Operator
Lzundel Inc
01.2009 - 03.2024
- Managed and ran online jewelry store specializing in Native American and Southwest jewelry.
- Ran daily operations, purchased and valuated product, created engaging 60 plus listings online per week.
- Streamlined order fulfillment processes for faster shipping times, improving customer satisfaction rates.
- Established strong relationships with over 10 suppliers for better pricing and product availability, reducing operational costs.
- Monitored industry trends to stay ahead of competitors and capitalize on emerging opportunities.
Chain Sales Representative
United Beverage Company
02.2000 - 11.2008
- Developed and maintained strong relationships with key clients to drive sales growth.
- Monitored competitor activities and adjusted sales strategies accordingly to maintain market position.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Achieved top performer status consistently through dedication to meeting goals and exceeding expectations.
- Designed and built displays.
- Set and achieved company defined sales goals.
- Attended monthly sales meetings and quarterly sales trainings.
Education
No Degree - Soiology
Maricopa Community Colleges, Mesa Community College
Mesa, AZHigh School Diploma -
Maryvale High School
Phoenix, AZ05-1986
Skills
- Customer relations
- Building professional connections
- Verbal and written communication
- Proficient in chocolate tempering methods
- Temperature control
- Multitasking and organization
- Batter and filling preparation
- Minimize ingredient waste
- Preparation of classic baked items
- Kitchen equipment operation
- Food safety
- Customer engagement
- Dough preparation
- Recipe creation and conversion
Certification
Food Handler Essentials Course
Arizona Cottage Food Registration
Excel Basics
Timeline
Owner/operator
Confectionery Cuisine
11.2024 - Current
Owner/Operator
Lzundel Inc
01.2009 - 03.2024
Chain Sales Representative
United Beverage Company
02.2000 - 11.2008
No Degree - Soiology
Maricopa Community Colleges, Mesa Community College
High School Diploma -
Maryvale High School