Laura A. Simon
Pearl River,LA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Looking to help grow the success of the company while pursuing a meaningful career.
Overview
16
16
years of professional experience
Work History
Financial Assistant
Homestar Financial
Remote
05.2022 - 12.2022
- Submitted loan applications to underwriter for verification and recommendations.
- Originated, reviewed, processed, closed and administered customer loan proposals.
- Recommended loan approvals and denials based on customer loan application reviews.
- Maintained strict confidentiality of bank records and client information.
Curative Title Analyst
2020 Title LLC/Amerisave Mortgage
Remote
09.2020 - 04.2022
- Searched multiple public and private land records throughout various county systems to abstract key information pertaining to specific properties.
- Cleared title for very fast paced mortgage company and always met or exceeded closing deadlines.
- Coordinated statistical data analysis, design and information flow.
Customer Support Agent
TTEC
Remote
11.2018 - 10.2019
- My first assignment was with Experian Credit Union and then Rodan and Fields.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Assisted American and Canadian customers to navigate website features, troubleshoot, place orders, and provide the best customer service possible.
- Answered constant flow of customer calls with minimal wait times.
Office Administrator
Lakeside Christian Academy
06.2016 - 05.2017
- Handled all payroll through Quickbooks, answered all incoming phone calls to the school, assisted Principal and teachers with all administrative duties, used Microsoft
- Word, Excel, QuickBooks, and RenWeb programs.
- Coordinated communications, financial processing, registration, recordkeeping and other administrative functions.
CEO
SAHM
06.2014 - 05.2016
- Husband's job got relocated to New Orleans from Atlanta so took some time off to be home with our young children at the time.
Human Resource Specialist
Lazer Spot, Inc
Alpharetta, GA
06.2007 - 05.2014
- Pre-qualified applicants by conducting phone interviews, verifying work history, and running backgrounds through ADP Screening and Selection,
- Processed all New Hire Paperwork and entered candidate information into DOT compliant management database and into ADP payroll system
Server/Hostess
Acapulco's Grill
Auburn, AL
08.2004 - 05.2007
- Server and hostess at a fast-paced restaurant while attending Auburn University.
Education
Bachelor of Science - Business Administration
Auburn University
Auburn, AL05.2007
High School Diploma -
Northview High School, Alpharetta, GA
05.2003
Skills
- Multi-tasker
- Attention to Detail
- Dependable
- MS Office Expertise
- Problem Solving Skills
- Client Relations
Timeline
Financial Assistant
Homestar Financial
05.2022 - 12.2022
Curative Title Analyst
2020 Title LLC/Amerisave Mortgage
09.2020 - 04.2022
Customer Support Agent
TTEC
11.2018 - 10.2019
Office Administrator
Lakeside Christian Academy
06.2016 - 05.2017
CEO
SAHM
06.2014 - 05.2016
Human Resource Specialist
Lazer Spot, Inc
06.2007 - 05.2014
Server/Hostess
Acapulco's Grill
08.2004 - 05.2007
Bachelor of Science - Business Administration
Auburn University
High School Diploma -
Northview High School, Alpharetta, GA