Laura A. Simon
Pearl River,LA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Looking to help grow the success of the company while pursuing a meaningful career.
Overview
16
16
years of professional experience
Work History
Financial Assistant
Homestar Financial
05.2022 - 12.2022
- Submitted loan applications to underwriter for verification and recommendations.
- Originated, reviewed, processed, closed and administered customer loan proposals.
- Recommended loan approvals and denials based on customer loan application reviews.
- Maintained strict confidentiality of bank records and client information.
Curative Title Analyst
2020 Title LLC/Amerisave Mortgage
09.2020 - 04.2022
- Searched multiple public and private land records throughout various county systems to abstract key information pertaining to specific properties.
- Cleared title for very fast paced mortgage company and always met or exceeded closing deadlines.
- Coordinated statistical data analysis, design and information flow.
Customer Support Agent
TTEC
11.2018 - 10.2019
- My first assignment was with Experian Credit Union and then Rodan and Fields.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Assisted American and Canadian customers to navigate website features, troubleshoot, place orders, and provide the best customer service possible.
- Answered constant flow of customer calls with minimal wait times.
Office Administrator
Lakeside Christian Academy
06.2016 - 05.2017
- Handled all payroll through Quickbooks, answered all incoming phone calls to the school, assisted Principal and teachers with all administrative duties, used Microsoft
- Word, Excel, QuickBooks, and RenWeb programs.
- Coordinated communications, financial processing, registration, recordkeeping and other administrative functions.
CEO
SAHM
06.2014 - 05.2016
- Husband's job got relocated to New Orleans from Atlanta so took some time off to be home with our young children at the time.
Human Resource Specialist
Lazer Spot, Inc
06.2007 - 05.2014
- Pre-qualified applicants by conducting phone interviews, verifying work history, and running backgrounds through ADP Screening and Selection,
- Processed all New Hire Paperwork and entered candidate information into DOT compliant management database and into ADP payroll system
Server/Hostess
Acapulco's Grill
08.2004 - 05.2007
- Server and hostess at a fast-paced restaurant while attending Auburn University.
Education
Bachelor of Science - Business Administration
Auburn University
Auburn, AL05.2007
High School Diploma -
Northview High School, Alpharetta, GA
05.2003
Skills
- Multi-tasker
- Attention to Detail
- Dependable
- MS Office Expertise
- Problem Solving Skills
- Client Relations
Timeline
Financial Assistant
Homestar Financial
05.2022 - 12.2022
Curative Title Analyst
2020 Title LLC/Amerisave Mortgage
09.2020 - 04.2022
Customer Support Agent
TTEC
11.2018 - 10.2019
Office Administrator
Lakeside Christian Academy
06.2016 - 05.2017
CEO
SAHM
06.2014 - 05.2016
Human Resource Specialist
Lazer Spot, Inc
06.2007 - 05.2014
Server/Hostess
Acapulco's Grill
08.2004 - 05.2007
Bachelor of Science - Business Administration
Auburn University
High School Diploma -
Northview High School, Alpharetta, GA
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