LauraAshley BuSha
2005 Earls CT, New Bern,NC
Summary
Talented Team Leader experienced and dedicated to enhancing employee satisfaction and business success. Diplomatic and friendly with proven commitment to employee training. Hardworking team player bringing necessary experience and knowledge to tackle any operational demand. Experienced in directing activities of workgroups. Develops strategies, provides training, sets goals and obtains team feedback. Excellent interpersonal and communication skills. Big picture focus with excellence in communicating goals and vision to succeed. Problem solver, networker and consensus builder. Organized Team Leader builds positive rapport, inspire trust and guide teams toward achievement of organizational goals. Strong facilitator adept at working cross-departmentally with co-management and top-level leadership. Excellent trainer and mentor. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Team leader
Pelican's Snoballs
03.2022 - Current
- Maintained a clean and organized work environment to ensure compliance with health department regulations and company standards.
- Reduced wait times during peak hours by efficiently allocating resources and coordinating between front-of-house and back-of-house teams.
- Improved team productivity by providing comprehensive training on food safety standards, inventory management, and customer service techniques.
- Optimized inventory control with regular audits, reducing waste, and effectively managing stock levels for optimal freshness.
- Managed large-scale events and catering orders, ensuring timely preparation, delivery, and setup to exceed client expectations.
- Collaborated with other supervisors and managers to develop cross-training programs, enhancing employee versatility and reducing downtime during staff absences or turnover periods.
- Addressed customer complaints with professional demeanor and used communication and problem-solving skills to resolve issues.
- Set and oversaw weekly and special event menu plans.
Personal Babysitter
Neighbors, Friends, Family Etc
02.2019 - Current
- Provided a safe environment for children, ensuring their well-being and security at all times.
- Prepared healthy, age-appropriate snacks and meals.
- Handled emergencies effectively, demonstrating quick thinking and responsiveness in high-stress situations.
- Managed multiple responsibilities simultaneously; prioritizing tasks efficiently without compromising quality of care provided.
- Assisted with homework assignments, promoting academic success and confidence in learning abilities.
- Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
- Offered creative solutions for behavioral issues, leading to improved family dynamics and stress reduction for parents.
Intern
Possumwood Acres Wildlife Sanctuary
01.2022 - 05.2022
- Ensured safe interactions between visitors and animals through supervision during public events or tours.
- Assisted with the training of new interns, sharing expertise to improve overall team performance in animal care tasks.
- Demonstrated commitment to ethical practices in wildlife conservation through adherence to established guidelines within intern role responsibilities.
- Maintained accurate records of animal care activities, ensuring compliance with industry standards and regulations.
- Reduced stress levels among animals by implementing appropriate handling techniques during routine procedures.
- Assisted in the successful rehabilitation of injured animals with proper care and treatment plans.
- Improved animal well-being by administering prescribed medications under the guidance of veterinary staff.
- Contributed to efficient facility operations by cleaning and maintaining animal enclosures and habitats.
- Administered medications to animals in treatment and documented changes in condition.
- Enhanced animal welfare by monitoring health, observing behavior, and reporting concerns to supervisors.
- Built positive relationships with colleagues across multiple departments, fostering a collaborative work environment that prioritizes animal welfare and conservation goals.
- Minimized animal injury risk by monitoring behaviors and eliminating safety hazards.
- Monitored animals for behavioral problems and signs of health issues.
- Supported animal wellbeing by caring for both physical and mental health needs through strategies such as regular exercise.
Education
Associate of Arts - Psychology Teacher Education
Craven Community College
New Bern, NC05.2026
GED -
Craven Community College
New Bern, NC02.2023
Skills
- Strong Work Ethic
- Patience and understanding
- Adaptable problem-solving
- Reliability and punctuality
- Respect for privacy
- Organizational abilities
- Critical Thinking
- Behavior Management
Timeline
Team leader
Pelican's Snoballs
03.2022 - Current
Intern
Possumwood Acres Wildlife Sanctuary
01.2022 - 05.2022
Personal Babysitter
Neighbors, Friends, Family Etc
02.2019 - Current
Associate of Arts - Psychology Teacher Education
Craven Community College
GED -
Craven Community College
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