Laurabell Brown
Summary
Experienced and dedicated Administrative Professional who manages complex tasks for Executives, innovating and implementing appropriate solutions with minimal guidance. Proven success in supporting multiple Leaders' professional needs with well-defined precision. Agile and efficient in managing high-volume workloads in rapidly changing environments.
Overview
19
19
years of professional experience
Work History
Executive Assistant II
Amazon Web Services
09.2022 - Current
- Ownership and management of complex Executive calendar, acting as gatekeeper and reviewing information in advance.
- Event planning and execution of Team Meetings, Events, and Offsites.
- Arrange travel and accommodations, facilitating executive international and domestic travel.
- Cultivating a positive environment for the Executive and Team by developing strong relationships with internal and external stakeholders.
- Creating mechanisms to promote and increase knowledge sharing and productivity through improvement and standardization of processes.
- Execute special objectives and projects in response to executive team and board member requests.
- Protect sensitive and confidential business information from unauthorized access or loss.
Senior Administrative Assistant III
Capital One
12.2020 - 09.2022
- Supported and partnered with 4-6 Executives in fast-paced Tech environment.
- Maintained scheduling and event calendars for staff meetings, parties, and important deadlines.
- Managed diverse communication channels, filtering out irrelevant information, handling basic responses, and compiling lists of important messages.
- Supported workflow of daily administrative tasks to achieve targets and deadlines.
- Active role as a Diversity, Inclusion & Belonging Champion specializing in events and communications.
- Planned and hosted monthly Mindfulness and Meditation Events focused on improving the well-being of my colleagues.
- Leader of the People and Culture Admin Guild and driver of key initiatives for the Executive Assistant Team.
Executive Assistant the Chief Scientist and SVP
National Geographic Society
05.2017 - 05.2018
- Managed administrative functions, including complex calendar management with a focus on the proper allocation of Executive availability.
- Coordinated complex and frequently changing domestic and international travel arrangements.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Prepared meeting agendas and briefing papers for members of the Board of Directors and the Executive Team.
Director of Client Services
CWM
09.2015 - 05.2016
- Maintained client files with sales contracts, records of client interactions, client notes, and other information.
- Built client relationships by responding to inquiries, identifying and assessing clients' needs, resolving problems, and following up with potential and existing clients. .
- Handled complaints, provided appropriate solutions and alternatives within appropriate timeframes, and followed up to achieve resolution.
- Promoted team productivity by keeping supplies organized and well-stocked.
Operations Coordinator
CARFAX
04.2013 - 08.2015
- Assisted in planning and completion of quarterly event meetings, which included travel, lodging, and activities for approximately 200 employees.
- Developed new processes for onboarding and organized interdepartmental communication required for potential candidates and newly hired employees.
- Mediated contracts with outside providers to reduce costs.
- Spearheaded continuous improvement strategies by tracking production metrics and leveraging data to optimize approaches.
Executive Assistant to the Corporate Controller/CFO
E*TRADE Financial
05.2005 - 07.2012
- Provided administrative support to the CFO, Corporate Controller, Tax and Accounting Managers, and the accounting team of 30-45 employees.
- Boosted employee morale by planning onsite and offsite team-building events and implementing employee recognition programs.
- Coordinated with the operations team to evaluate and optimize department-level activities and space allotment.
Education
Project Management Certification - Project Management
Cornell University
12-2023
Certificate of Completion: Leadership & Communication Course -
UC Berkeley Executive Education
11.2021
Associate of Arts - Business Management
Northern Virginia Community College
05.2001
Skills
- Complex scheduling and calendar management
- Meeting and event planning
- Advanced MS Office Suite & Google Suite proficiency
- Ability to maintain a high level of confidentiality
- Effective written and verbal communicator
- Problem-solving
- Travel coordination - international and domestic
- Process improvement
- Presentation development
- Project Management
- Expense reporting
Timeline
Executive Assistant II
Amazon Web Services
09.2022 - Current
Senior Administrative Assistant III
Capital One
12.2020 - 09.2022
Executive Assistant the Chief Scientist and SVP
National Geographic Society
05.2017 - 05.2018
Director of Client Services
CWM
09.2015 - 05.2016
Operations Coordinator
CARFAX
04.2013 - 08.2015
Executive Assistant to the Corporate Controller/CFO
E*TRADE Financial
05.2005 - 07.2012
Project Management Certification - Project Management
Cornell University
Certificate of Completion: Leadership & Communication Course -
UC Berkeley Executive Education
Associate of Arts - Business Management
Northern Virginia Community College