Laurabeth Harvey
San Francisco,CA
Summary
Accomplished leader with a proven track record of scaling and accelerating high growth, fast-paced businesses. Expert in organizational leadership and strategic business planning; with a particular strength in fostering cross-functional collaboration and building high-performance teams.
Overview
17
17
years of professional experience
Work History
President
Lattice
11.2022 - Current
- Responsible for all elements of global Go-to-Market including Sales, Customer Success & Support, Marketing, Revenue Analytics/Operations, and Enablement across a 300 teammate organization.
- Focus on Sales Excellence, Senior Leadership Hiring, Cross Functional Collaboration, and Operational Excellence.
Chief Revenue and Success Officer
Front
09.2020 - 10.2022
- Responsible for all elements of global Go-To-Market including Sales, Customer Success & Support, Marketing, Revenue Analytics/Operations and Enablement.
- Helped scale the business from ~$30M to ~$90M during tenure; re-accelerated growth to ~70% YoY.
- Focused on Organizational Design with an eye to strong Net Revenue Retention and building strength of external messaging and Ideal Customer Profile. Hired senior leadership (SVP level) across Sales, Revenue Operations, Success and Marketing.
- Helped CEO and CFO fundraise our Series D.
SVP Global Sales and Success
Intercom
08.2016 - 09.2020
- Joined as VP Sales; quickly took on all customer facing teams with the global organization including Sales, Customer Success & Support, Revenue Analytics/Operations and Enablement. Promoted to SVP.
- Scaled the business from ~$30M to a 60%+ growth every year; grew the customer facing GTM teams from ~30 to 270 while building a high performance management and leadership culture.
- Focused on cross functional collaboration, scale, high performance culture throughout all levels of the organization, and operational excellence.
- Introduced first Sales and Forecast Methodology to the organization.
Director of New Business Sales, North America
LinkedIn
01.2014 - 08.2016
- Managed LinkedIn North America's Small and Mid-sized Business segment and then took on North America's Enterprise segment; encompassed $100M in new logo annual revenue.
- Re-accelerated new business growth and grew the team by 60% in 2 years with territory maximization and activity management.
- Won the LinkedIn global leadership award in 2014 for demonstrating our values of demanding excellence while building strong follower-ship.
- Earned mentorship from the global leader of all GTM at LinkedIn.
Sales Manager
LinkedIn
07.2010 - 01.2014
- Built out the first BDR/SDR organization at LinkedIn in 2010 and helped scale the group from 3 team members to 50 in a year.
- Responsible for initial program setup including comp and quota design, enablement, initial stakeholder management as we built the new team and motion into the LinkedIn sales culture.
- Promoted into first line sales management roles for next 3 years, leading at the Small and Mid-Sized company level and then Enterprise.
- Attended Sales High Performers Club as a manager every year.
Account Executive
LinkedIn
10.2009 - 07.2010
- Joined LinkedIn when company was under 400 employees as an Account Executive.
- Achieved and Exceeded quota every quarter.
BDR/Sales Executive
Corporate Executive Board
09.2007 - 10.2009
- Started as an "outbound" BDR responsible for generating pipeline for the Corporate Executive Board Account Executive team; promoted within a year to field sales.
- As an Account Executive, focused on a NorthEast territory selling in person to the Fortune 500.
Education
Bachelor of Arts - Political Science And English
Colgate University
Hamilton, NY05.2007
Skills
- Leadership, Team Building, and Follower-ship
- Organizational Leadership and Design
- Strategic Planning
- Operational Excellence and Financial Planning Partnership
- Cross Functional Collaboration
Timeline
President
Lattice
11.2022 - Current
Chief Revenue and Success Officer
Front
09.2020 - 10.2022
SVP Global Sales and Success
Intercom
08.2016 - 09.2020
Director of New Business Sales, North America
LinkedIn
01.2014 - 08.2016
Sales Manager
LinkedIn
07.2010 - 01.2014
Account Executive
LinkedIn
10.2009 - 07.2010
BDR/Sales Executive
Corporate Executive Board
09.2007 - 10.2009
Bachelor of Arts - Political Science And English
Colgate University
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