Summary
Overview
Work History
Education
Skills
Timeline
Generic

Laura Beth Meeks

Midland,TX

Summary

Performance-driven and results-oriented office manager with extensive experience in accounts payable, accounts receivable, inventory management, daily scheduling, personnel supervision, customer service, payroll, IT administration, and auditing functions. Highly motivated to work independently or as part of a team without constant supervision. Exceptional verbal and written communication skills, coupled with strong organizational abilities. Responsible for training and administration, ensuring financial objectives are met or exceeded through the identification of proper process metrics. Provide root cause analysis reporting and recommendations for all variances. Superior interpersonal skills and ability to remain flexible and versatile under pressure. Developed annual business plans and managed inventory budgets, while also overseeing budget-to-actual month-end and year-end management reporting. Skilled in vendor contract negotiations and compliance. Maintain the highest level of customer service through respect and ongoing communication with clients/patients to foster long-term relationships.

Overview

19
19
years of professional experience

Work History

Director of Adoptions and Community Outreach

Fix West Texas
05.2022 - Current
  • Oversee daily operations of spay/neuter clinic, assist with vaccination clinics, and help run Pet Pantry daily.
  • Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
  • Create and maintain long standing relationships with donors, organizations, and individuals
  • Implement Humane Education program in local MISD and ECISD schools and perform numerous public speaking engagements, as well as weekly radio broadcasts and news appearances.
  • Write grants and apply for donations from local and national organizations
  • Create and implement fundraising events and activities, including private and public events.
  • Spearhead and oversee foster program of 300+ animals, coordinate meet and greets, and schedule adoption events.
  • Organized transport via car and plane with Bissell Pet Foundation, PetSmart Charities, and numerous receiving animal organizations.
  • Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
  • Facilitated cross-functional collaboration for improved decision-making processes within the organization.
  • Leveraged professional networks and industry knowledge to strengthen client relationships.

Front of House Manger

Cork & Pig Tavern Midland
04.2021 - 05.2022
  • Monitor restaurant operations to ensure compliance with applicable policies, regulations, and laws
  • Direct and supervise work of all front-of-house staff and monitor back-of-house staff
  • Respond to customer complaints, legal inquiries, payment negotiations, or other matters
  • Oversee all training of new staff members and identifying necessary areas of improvement
  • Ensure employees are performing duties to exceed management's expectations
  • Monitor staff and guests to ensure local liquor regulations were obeyed
  • Interview, hire, and train all front house staff with a training program designed to be effective, informative, and positive when dealing with guests
  • Supervise, conduct meetings, performance reviews, motivate teambuilding, and disciplinary reports which result in the positive improvement of staff members
  • Delegate tasks to ensure the cleanliness and safety of the restaurant for staff and guests.
  • Partnered with back-of-house management in order to maintain seamless communication between teams, ensuring a smooth dining experience for guests.

Morning Show Co-Host/Public Affairs Director

West Texas Radio Group/Kicks 99.1
06.2016 - 07.2021
  • Plan and organize each morning's broadcast, including researching and coordinating daily games, news, interviews and more
  • Maintain Facebook, Twitter, and other social media sites for station
  • Leveraged excellent communication skills while interacting with callers, providing empathetic responses that fostered lasting connections between the show and its listeners.
  • Research, collect, and organize community events for blogs and website publication
  • Improve and maintain client relations with numerous people and businesses in the community
  • Propose new ideas for live games and community involvement
  • Attend community events at local venues including music, non-profit organizations, dinners, and other functions
  • Contact vendors to work trade deals of goods or services in return for airtime
  • Awarded Bonner McLane Public Service Award by the Texas Association of Broadcasters

Shelter Manager

Lone Star Sanctuary for Animals
02.2011 - 05.2016
  • Implement entire shelter change of policies for intake, adoption, and cleaning procedures
  • Staffing review and redesign, including hiring, firing, and training employees
  • Implement new software and paperless processing for all business documents
  • Develop records retention policy based on accounting/tax and legal guidelines
  • Create reports and inventory reporting for entire shelter
  • Create and maintain long standing relationships with donors, organizations, and individuals
  • Implement Humane Education program in MISD schools and perform numerous public speaking engagements
  • Maintain professional website, Facebook page and all other digital media for shelter
  • Develop and manage annual budget for shelter, as well as running weekly, monthly and year end deposit reports
  • Create and implement fundraising events and activities, including private and public events.
  • Contributed to successful grant applications by providing accurate statistics on shelter operations, client demographics, and program outcomes.

Office Manager/Technician/Receptionist

Town and Country Veterinary Hospital
09.2005 - 02.2011
  • Process daily deposits, weekly check runs and month-end ledger reconciliations
  • Evaluate and review customer accounts for accuracy, including billing, establishing payment plans, collections and provide customer support in response to concerns or questions
  • Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
  • Developed automated, paperless system and implemented new filing system
  • Process supplier invoices / payments, ensuring compliance with any contract terms
  • Scheduled all clinic activities for both Doctor and six technicians, including boarding, surgeries, and appointments of any kind
  • Maintained working knowledge of industry and economic events having an impact on operations
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Assist with routine exams, surgeries, vaccinations, x-ray, prescription preparations and other vet technician responsibilities, as needed
  • Conducted regular staff meetings and participated in professional development activities.
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.

Education

Associate of Science - Business Administration And Management

Colorado Technical University
Colorado Springs, CO
08.2010

Skills

  • Strategic Planning
  • Verbal and written communication
  • Staff Management
  • Budget Management
  • Issues Resolution
  • Contract and Vendor Management
  • Hiring and Retention
  • Partnerships and Alliances

Timeline

Director of Adoptions and Community Outreach

Fix West Texas
05.2022 - Current

Front of House Manger

Cork & Pig Tavern Midland
04.2021 - 05.2022

Morning Show Co-Host/Public Affairs Director

West Texas Radio Group/Kicks 99.1
06.2016 - 07.2021

Shelter Manager

Lone Star Sanctuary for Animals
02.2011 - 05.2016

Office Manager/Technician/Receptionist

Town and Country Veterinary Hospital
09.2005 - 02.2011

Associate of Science - Business Administration And Management

Colorado Technical University
Laura Beth Meeks