Laura Catherine Edson
Dallas,TX
Summary
Proven track record of enhancing customer satisfaction and fostering loyalty at Small Cakes, leveraging exceptional communication skills and a friendly demeanor. Expert in meal preparation and maintaining high standards of cleanliness, consistently improving store presentation. Demonstrates critical thinking and problem-solving abilities, ensuring operational excellence and safety.
Overview
3
3
years of professional experience
Work History
Nanny
Family In Dallas
05.2024 - Current
- Assisted with light housekeeping duties as well as running errands.
- Prepared meals and snacks for children based on dietary guidelines.
- Developed strong communication with parents to provide updates on children''s progress, needs, and achievements.
- Supported children in play activities, meals, and snacks, hygiene and socialization.
Counter Salesperson
Small Cakes
04.2021 - Current
- Built strong rapport with customers, fostering loyalty and repeat business.
- Increased customer satisfaction by providing personalized service and product recommendations.
- Handled cash transactions accurately, maintaining accountability for register balances throughout shifts.
- Performed daily store opening and closing procedures, ensuring security and readiness for business operations.
- Improved overall store presentation by collaborating with teammates on restocking shelves and maintaining an organized and attractive environment.
Education
High School Diploma -
Lake Highlands High School
Dallas, TX05.2023
Skills
- Patience and understanding
- Friendly
- Reliability and Trustworthiness
- Approachable
- Cheerful and energetic
- Cleaning and sanitation
- Meal Preparation
- Safety awareness
- Problem-Solving
- Critical Thinking
- Regulating Schedules
- Self-confidence Development
Affiliations
- University of Arkansas
- Leadership Walton
Additional Information
Motivated sophomore at the University of Arkansas with a keen interest in gaining practical work experience. Strong academic background with a focus on problem-solving and critical thinking. Eager to apply my skills and contribute positively in a professional setting.
Timeline
Nanny
Family In Dallas
05.2024 - Current
Counter Salesperson
Small Cakes
04.2021 - Current
High School Diploma -
Lake Highlands High School
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