Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Laura E. Burns

Adminstrative Assistant ; Certifed Surgical Technologist
Lake Worth,FL

Summary

To acquire a position at an established facility with a cohesive staff.


Articulate Ophthalmic Technician talented in handling both the medical and administrative end of facility work. Accomplished at assessing pupils, confrontation fields and anterior chamber depths. Well-organized and efficient with sound knowledge of medical terminology and various eye diseases.


Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

29
29
years of professional experience
14
14
years of post-secondary education
1
1
Language

Work History

Opthalmic Technician

Jabaley Eye Care
Blue Ridge, Ga
07.2016 - 05.2020
  • Applied eye medications and drops to dilate pupils in preparation for examinations.
  • Measured and recorded visual acuity and color vision testing.
  • Explained pre- and post-operative procedures to patients and carefully reviewed surgical plans.
  • Conducted Goldman and Humphrey Visual Field Testing as part of overall vision evaluation.
  • Operated ophthalmic equipment for patient eye examinations and prepared patients for examinations and surgeries.
  • Measured intraocular pressure using Goldman and Tonopen tonometry process.
  • Used Lensometer to measure and record lens power of existing prescriptive spectacles.
  • Triaged phone calls from patients and outside contacts and handled in order of importance.
  • Recorded patient history to help ophthalmologists determine diagnoses and treatment plans.
  • Performed visual field testing to measure patients' peripheral vision to determine any visual field loss.
  • Identified issues during preliminary exam and addressed concerns with physician.
  • Cleaned or sterilized ophthalmic or surgical instruments.
  • Promoted positive and smooth patient flow throughout facility, encouraging more efficient operations and boosting patient satisfaction.
  • Directed patients to exam rooms for initial evaluations and intake to aide physicians with carrying out efficient appointments.
  • Worked well with patients, staff, and manufacturer representatives to carry out successful office- and patient-related work each day.
  • Gathered patient histories, took measurements and completed diagnostic tests as part of detailed ophthalmic evaluations.

Certified Surgical Technologist

Fannin Regional Hospital
Blue Ridge, GA
07.2013 - 08.2015


  • Took multiple days of call during the week and on weekends.
  • Maintained high infection control standards.
  • Used sutures, staples, clips and other tools to close wounds.
  • Setup operating and surgery rooms by preparing equipment and supplies for upcoming procedures.
  • Evaluated procedure needs and set up equipment, tools, supplies, and instruments.
  • Gathered and set up equipment, tools, and supplies and arrange instruments according to surgeons' preferences or instruction.
  • Controlled bleeding during procedures by applying hemostatic clamps, suture ligatures and electrocautery equipment.
  • Introduced new staff members to training protocols regarding operating room procedures, infection control, safety standards, and overall facility policies.
  • Prepared instruments for terminal sterilization and reset surgical suites for next procedure.
  • Operated, adjusted, and monitored diagnostic equipment and other machines used during procedures.
  • Created unobstructive operative fields by using retractors, sponges, and suction and irrigating equipment.
  • Created safe operating environments for invasive and non-invasive procedures.
  • Collected, prepared and disposed of medical specimens.
  • Delivered exemplary assistance and support to surgeons during general,laparoscopy, gynecological, orthopedic, neurological,opthalmic,urology, and plastic surgery procedures.
  • Anticipated surgeons needs and handed instruments and supplies to surgeons during procedures.
  • Created and maintained unobstructed operative fields using diverse range of tools.
  • Worked with vendors for speedy procurement of services and equipment.
  • Managed operating room setup by cleaning and sterilizing instruments and surfaces, maintaining supply inventories, and organizing surgical tools.
  • Sterilized instruments and disposed of medical supplies and waste following OSHA guidelines.
  • Maintained specialty equipment, implant, and instrumentation inventories.
  • Decontaminated, cleaned, assembled, packaged, sterilized, stored, and distributed reusable surgical instrumentation and equipment.
  • Supported surgeons during cosmetic surgeries, gynecological and orthopedic procedures and general appointments.
  • Maintained daily workflow, coordinating with operating room staff to prepare for scheduled and emergency cases.

Certified Surgical Technologist

Piedmont Mountainside Hospital
Jasper, GA
01.2007 - 01.2008


  • Prep, position, and transport patients
  • Helped to circulate in the OR suite
  • Maintained stock in the operating room suites, as well as in the supply room
  • Kept up-to-date preference cards for doctors and pulled cases for next day surgery
  • Took multiple days of call during the week and on weekends
  • Maintained high infection control standards.
  • Used sutures, staples, clips and other tools to close wounds.
  • Setup operating and surgery rooms by preparing equipment and supplies for upcoming procedures.
  • Evaluated procedure needs and set up equipment, tools, supplies, and instruments.
  • Gathered and set up equipment, tools, and supplies and arrange instruments according to surgeons' preferences or instruction.
  • Controlled bleeding during procedures by applying hemostatic clamps, suture ligatures and electrocautery equipment.
  • Introduced new staff members to training protocols regarding operating room procedures, infection control, safety standards, and overall facility policies.
  • Prepared instruments for terminal sterilization and reset surgical suites for next procedure.
  • Operated, adjusted, and monitored diagnostic equipment and other machines used during procedures.
  • Created unobstructive operative fields by using retractors, sponges, and suction and irrigating equipment.
  • Created safe operating environments for invasive and non-invasive procedures.
  • Collected, prepared and disposed of medical specimens.
  • Delivered exemplary assistance and support to surgeons during general, laparoscopy, gynecological, orthopedic, neurological, opthalmic, and plastic surgery procedures.
  • Anticipated surgeons needs and handed instruments and supplies to surgeons during procedures.
  • Created and maintained unobstructed operative fields using diverse range of tools.
  • Worked with vendors for speedy procurement of services and equipment.
  • Managed operating room setup by cleaning and sterilizing instruments and surfaces, maintaining supply inventories, and organizing surgical tools.
  • Sterilized instruments and disposed of medical supplies and waste following OSHA guidelines.
  • Decontaminated, cleaned, assembled, packaged, sterilized, stored, and distributed reusable surgical instrumentation and equipment.
  • Supported surgeons during cosmetic surgeries, gynecological and orthopedic procedures and general appointments.
  • Maintained daily workflow, coordinating with operating room staff to prepare for scheduled and emergency cases.

Manager

Ice Cream and Coffee Depot
Blue Ridge, Ga
01.2006 - 01.2008
  • Day-to-day operations such as open/close store; manage cash register/deposits; maintain all equipment; place/receive all orders and shipments; manage inventory and stock; made a variety of coffee and espresso beverages, served various snack foods
  • Responsible for the hiring and training of employees
  • While in management, we maintained perfect scores (100%) on all food/health inspections
  • Developed and maintained relationships with customers and suppliers through account development.
  • Onboarded new employees with training and new hire documentation.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Accomplished multiple tasks within established timeframes.
  • Improved marketing to attract new customers and promote business.
  • Planned and budgeted accurately to provide business with resources needed to operate smoothly.
  • Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
  • Controlled costs to keep business operating within budget and increase profits.
  • Improved safety procedures to create safe working conditions for workers.
  • Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Identified and communicated customer needs to supply chain capacity and quality teams.
  • Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.

Certified Surgical Technologist

Eye Associates of Boca Raton
Boca Raton, FL
01.2005 - 01.2006
  • Assist in array of eye procedures: Cataract Extractions, Corneal Transplants,
  • Blepharoplasties, Trabeculectomies, Post MOHS Repairs,
  • Pterygium and Ptosis Repairs, Orbitotomies, Dacryocystorhinostomies,
  • Vitrectomies
  • Prep, position, and transport patients
  • Help to circulate in the OR suite
  • Responsible for all lens orders (i.e Making sure appropriate consignment is in stock and up to date and reordering lenses)
  • Setup operating and surgery rooms by preparing equipment and supplies for upcoming procedures.
  • Place phone calls for patient reminders on upcoming scheduled procedures and courtesy follow-up calls
  • Maintained high infection control standards.
  • Evaluated procedure needs and set up equipment, tools, supplies, and instruments.
  • Gathered and set up equipment, tools, and supplies and arrange instruments according to surgeons' preferences or instruction.
  • Introduced new staff members to training protocols regarding operating room procedures, infection control, safety standards, and overall facility policies.
  • Prepared instruments for terminal sterilization and reset surgical suites for next procedure.
  • Operated, adjusted, and monitored diagnostic equipment and other machines used during procedures.
  • Created safe operating environments for invasive and non-invasive procedures.
  • Anticipated surgeons needs and handed instruments and supplies to surgeons during procedures.
  • Worked with vendors for speedy procurement of services and equipment.
  • Managed operating room setup by cleaning and sterilizing instruments and surfaces, maintaining supply inventories, and organizing surgical tools.
  • Sterilized instruments and disposed of medical supplies and waste following OSHA guidelines.
  • Maintained specialty equipment, implant, and instrumentation inventories.
  • Decontaminated, cleaned, assembled, packaged, sterilized, stored, and distributed reusable surgical instrumentation and equipment.
  • Maintained daily workflow, coordinating with operating room staff to prepare for scheduled and emergency cases.

Certified Surgical Technologist

North Broward Medical Center, Trauma Center
Pompano Beach, FL
01.2003 - 01.2005
  • Specialized in eye procedures: Cataract Extractions, Corneal Transplants,
  • Blepharoplasties, Post MOHS Repairs, Dacryocystorhinostomies, Orbitotomies,
  • Ptergyium Repairs, Vitrectomies
  • Assist in various procedures: General, Vascular and Cardiothoracic, Orthopedics,
  • Plastics, Cystology, Neurology, Laparoscopic, Gynecology, Level 2 Trauma
  • Maintained high infection control standards.
  • Used sutures, staples, clips and other tools to close wounds.
  • Setup operating and surgery rooms by preparing equipment and supplies for upcoming procedures.
  • Evaluated procedure needs and set up equipment, tools, supplies, and instruments.
  • Gathered and set up equipment, tools, and supplies and arrange instruments according to surgeons' preferences or instruction.
  • Prep, position, and transport patients
  • Sterilize/process/wrap instrumentation
  • Help to circulate in the OR suite
  • Precept surgical technician students
  • Took multiple days of call on the weekdays and weekends
  • Introduced new staff members to training protocols regarding operating room procedures, infection control, safety standards, and overall facility policies.
  • Prepared instruments for terminal sterilization and reset surgical suites for next procedure.
  • Created unobstructive operative fields by using retractors, sponges, and suction and irrigating equipment.
  • Created safe operating environments for invasive and non-invasive procedures.
  • Collected, prepared and disposed of medical specimens.
  • Delivered exemplary assistance and support to surgeons during general, gynecological, orthopedic, neurological, and plastic surgery procedures.
  • Anticipated surgeons needs and handed instruments and supplies to surgeons during procedures.
  • Created and maintained unobstructed operative fields using diverse range of tools.
  • Worked with vendors for speedy procurement of services and equipment.
  • Managed operating room setup by cleaning and sterilizing instruments and surfaces, maintaining supply inventories, and organizing surgical tools.
  • Sterilized instruments and disposed of medical supplies and waste following OSHA guidelines.
  • Decontaminated, cleaned, assembled, packaged, sterilized, stored, and distributed reusable surgical instrumentation and equipment.
  • Maintained daily workflow, coordinating with operating room staff to prepare for scheduled and emergency cases.

Lead Technician

Spa Concierge, Eden Day Spa
Boca Raton, FL
01.2001 - 01.2004
  • Medical charting/patient history/HPI/CC
  • Adminstering various ophthalmic tests including: glaucoma pressure/IOP checks auto refraction check acuities topography visual fields optical coherence topography
  • Taught proper application of insertion/removal of contact lenses
  • Adminstered dilation/numbing drops
  • Maintain/prep exam rooms
  • Answered phones/greeting patients
  • Assisted in scheduling/made appointments/maintained one month recalls for yearly comprehensive appointments
  • Ordered/received shipment for contact lenses
  • Helped at front desk/pulled insurance for next day/checked out patients, Day-to-day operations such as open/close main spa office; manage cash register/deposits; host spa clients; placed and confirmed client appointments; manage inventory and stock; responsible for scheduling; spa laundry and room maintenance
  • Responsible for new hire employee training
  • Planned, scheduled, and delegated daily work to team of employees.
  • Fostered relationships with internal and external customers.

Sales Associate

Nordstrom’s Café, Town Center
Boca Raton, FL
01.2002 - 01.2003
  • Day-to-day operations such as open/close store; manage cash register/deposits; maintain all equipment; place/receive all orders and shipments; manage inventory and stock; prepared and served coffee and espresso beverages and various food items
  • Responsible for new hire training
  • Solved customer challenges by offering relevant products and services.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Engaged with customers to build rapport and loyalty.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Built relationships with customers and community to promote long term business growth.
  • Informed customers of promotions to increase sales productivity and volume.

Shift Supervisor

Starbucks
Parkland, Boca Raton, FL
01.1998 - 01.2002
  • Managerial day-to-day operations such as open/close store; manage cash register/deposits; employee payroll; submit daily and weekly reports to management; employee shift scheduling; place/receive all orders and shipments; manage inventory and stock;
  • Responsible for new hire training prepared and served coffee and espresso beverages and various food items

Volunteer

West Boca Medical Center
Boca Raton, FL
01.1991 - 01.1992
  • Participated in over 100+ hours of community service in maternity/post-partum department

Education

Graduate of accredited Surgical Technology -

Palm Beach State College
01.2002 - 05.2003

Certifications and Training Certified Surgical Technologist (CST) - undefined

CPR Certification, American Heart Association - undefined

01.2002 - 05.2008

Certified in Bloodborne Pathogens training, including HIV/AIDS Received certified training for Domestic Violence - undefined

01.2012 - 05.2015

High School Diploma -

Atlantic Community High School
Delray Beach, FL
08.1994 - 05.1997

Skills

Chart documentation

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Affiliations

Association of Surgical Technologists (FL and GA state assembly)

Timeline

Opthalmic Technician

Jabaley Eye Care
07.2016 - 05.2020

Certified Surgical Technologist

Fannin Regional Hospital
07.2013 - 08.2015

Certified in Bloodborne Pathogens training, including HIV/AIDS Received certified training for Domestic Violence - undefined

01.2012 - 05.2015

Certified Surgical Technologist

Piedmont Mountainside Hospital
01.2007 - 01.2008

Manager

Ice Cream and Coffee Depot
01.2006 - 01.2008

Certified Surgical Technologist

Eye Associates of Boca Raton
01.2005 - 01.2006

Certified Surgical Technologist

North Broward Medical Center, Trauma Center
01.2003 - 01.2005

Sales Associate

Nordstrom’s Café, Town Center
01.2002 - 01.2003

Graduate of accredited Surgical Technology -

Palm Beach State College
01.2002 - 05.2003

CPR Certification, American Heart Association - undefined

01.2002 - 05.2008

Lead Technician

Spa Concierge, Eden Day Spa
01.2001 - 01.2004

Shift Supervisor

Starbucks
01.1998 - 01.2002

High School Diploma -

Atlantic Community High School
08.1994 - 05.1997

Volunteer

West Boca Medical Center
01.1991 - 01.1992

Certifications and Training Certified Surgical Technologist (CST) - undefined

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Laura E. BurnsAdminstrative Assistant ; Certifed Surgical Technologist