Summary
Overview
Work History
Education
Skills
Timeline
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Laurae Fielding

Hephzibah,GA

Summary

Driven and dynamic, I excelled at Target by surpassing performance metrics and streamlining fulfillment processes, showcasing my packing expertise and team collaboration skills. My background also includes enhancing customer experiences at Starbucks and Joann Fabric, where my friendly demeanor and time management prowess led to significant service improvements.

Overview

3
3
years of professional experience

Work History

OPU/Fulfillment Expert

Target
10.2023 - Current
  • Collaborated with team members to meet daily targets, contributing to overall company success and growth.
  • Demonstrated adaptability by successfully navigating changes in product offerings or order volumes, and adjusting workflow strategies to maintain peak performance levels.
  • Enhanced customer satisfaction with timely processing and shipping of orders, ensuring prompt delivery to clients.
  • Exceeded performance metrics consistently by prioritizing tasks effectively within a fast-paced environment.
  • Provided training for new hires on fulfillment procedures, fostering a knowledgeable workforce committed to delivering quality results.
  • Took on extra hours and shifts during busy periods to meet tight shipping deadlines.

Barista

Starbucks
12.2021 - 10.2023
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote a fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.

Cashier/Shift Supervisor

Joann Fabric and Crafts
06.2021 - 06.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Stocked, tagged, and displayed merchandise as required.
  • Counted money in cash drawers at the beginning and end of shifts to maintain accuracy.
  • Assisted customers with returns, and refunds, and resolved transaction issues.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.

Education

University of South Carolina - Columbia
Columbia, SC
01.2023 - 5 2026

High School Diploma -

Hephzibah High School
Hephzibah, GA
05.2020

Skills

Packing expertise

Logistics Planning

Shipping coordination

Warehouse Operations

Friendly and outgoing

Team Player

Cash Handling

Opening and closing duties

Customer Service

Customer Assistance

Work Ethic and Integrity

Patience and Empathy

Time management skills

Timeline

OPU/Fulfillment Expert

Target
10.2023 - Current

University of South Carolina - Columbia
01.2023 - 5 2026

Barista

Starbucks
12.2021 - 10.2023

Cashier/Shift Supervisor

Joann Fabric and Crafts
06.2021 - 06.2022

High School Diploma -

Hephzibah High School

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Laurae Fielding