Summary
Overview
Work History
Education
Skills
Eastern Medicine, Music, Art
Timeline
Generic
Laura Elyse Kuhl

Laura Elyse Kuhl

Cherry Hill,NJ

Summary

Customer satisfaction team player, since college I have held numerous positions that are both literally hands-on therapeutic work as well as administrative driven detail oriented data. I have been a stay at home mom since my last job in 2011 and now that all three have grown, I am ready to return to the workforce. I am kind, reliable, empathetic and professional. I love work individually or with teams. I thrive in an environment where I am engaging with other clients/patients since I would consider myself an extrovert. I graduated from the University of Pittsburgh Magna Cum Laude and enjoyed my studies in medicine the most. Currently, I am looking for a part-time position. My schedule is very flexible. I would make a great fit in any Patient Coordinator position or Medical Office representative.

Overview

12
12
years of professional experience

Work History

Lead Licensed Esthetician

Juju Spa & Organics
01.2008 - 09.2011
  • Streamlined appointment scheduling for increased efficiency and client convenience.
  • Stayed current on industry trends by attending relevant seminars, workshops, and trade shows regularly.
  • .Demonstrated expertise in various skincare lines while recommending suitable products based on individual client needs.
  • Developed a loyal clientele through exceptional customer service and targeted marketing initiatives.
  • Created customized treatment plans tailored to each client's specific concerns while monitoring progress over time.

Owner

Integrative Skin Therapy
01.2006 - 09.2008
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
  • Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.

Lead Medical Esthetician

Total Eyecare and Aesthetic Centers
01.2002 - 09.2006
  • Increased clinic revenue through upselling high-quality skincare products and additional services.
  • Evaluated patient needs and determined appropriate treatment plans to address their specific concerns.
  • Consulted with clients to determine their aesthetic goals, then devised appropriate treatment strategies accordingly.
  • Implemented targeted marketing campaigns that increased new client acquisition rates significantly.
  • Performed various facial treatments including chemical peels, microdermabrasion, and dermaplaning techniques effectively.
  • Managed inventory levels efficiently, reducing waste while ensuring ample stock availability for necessary treatments.
  • Contributed towards increasing clinic''s online presence through consistent social media activity showcasing treatments and results.
  • Provided exceptional customer service by addressing inquiries promptly and professionally, ensuring positive experiences for all clients.
  • Assisted physicians with non-surgical cosmetic procedures, ensuring optimal results and minimal discomfort for patients.
  • Trained junior estheticians in advanced techniques and best practices, elevating the overall quality of service provided at the clinic.
  • Regularly attended professional development seminars to stay current with industry advancements, benefitting both the clinic and clients.

Executive Administrative Assistant

Baylin Artists Management
01.2000 - 09.2002
  • Maintained confidentiality when handling sensitive information, protecting company interests and employee privacy.
  • Handled administrative tasks such as expense report processing or invoice reconciliation efficiently; allowing executives to focus on high-priority responsibilities without distraction.
  • Coordinated and booked airfare, hotel and ground transportation and prepared itinerary to facilitate successful trips.
  • Managed inventory levels for office supplies, reducing waste while guaranteeing availability when needed.

Education

Bachelor of Arts - Liberal Arts And Sciences

University of Pittsburgh
Pittsburgh, PA
06.1998

Skills

  • Positive Attitude and Demeanor
  • Reliability and punctuality
  • Active listening abilities
  • Confidentiality and Discretion
  • Detail-oriented mindset
  • Relationship building and management
  • Customer Consultation
  • Retail Sales
  • Excellent team player
  • Scheduling
  • Social Media Marketing
  • Guest services expertise
  • Sales expertise
  • Client Intakes

Eastern Medicine, Music, Art

I am beginning a flexible, at my pace, graduate program to receive an MA in Acupuncture and Chinese Medicine.

In my spare time I love playing music, especially drums, and making art with water colors.

Timeline

Lead Licensed Esthetician

Juju Spa & Organics
01.2008 - 09.2011

Owner

Integrative Skin Therapy
01.2006 - 09.2008

Lead Medical Esthetician

Total Eyecare and Aesthetic Centers
01.2002 - 09.2006

Executive Administrative Assistant

Baylin Artists Management
01.2000 - 09.2002

Bachelor of Arts - Liberal Arts And Sciences

University of Pittsburgh
Laura Elyse Kuhl