Summary
Overview
Work History
Education
Skills
Certification
Personal Information
Acting, Modeling and Signing career
Languages
Timeline
Generic

Laura Anders

Miami

Summary

Enthusiastic and well-organized administrative with a solid background in data entry, schedule management, and event planning. Hard-working, multi-tasking worker with outstanding telephone, scheduling and documentation skills. Competent Billing professional assistant with the ability to manage a busy office and provide excellent customer service to all clients and staff.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Short Term Rental Manager

Miami Vacation Solution INC
08.2021 - Current
  • Executed sales and marketing initiatives to increase revenue for company.
  • Partnered with outside sales to identify critical accounts with growth opportunities.
  • Implemented rental asset processes and cleanliness standards.
  • Effectively resolved disputes between tenants through mediation efforts when necessary, maintaining a harmonious living environment for all residents.
  • Monitored and tracked payments and expenses, providing timely and accurate financial reports.
  • Conducted regular inspections of both interior and exterior of properties for damage.
  • Kept properties in compliance with local, state, and federal regulations.
  • Delivered emergency 24-hour on-call service for tenants on building issues.
  • Communicated effectively with owners, residents, and on-site associates.

Property Manager

Quanblue LLC
08.2020 - 08.2021
  • Primary duties as a PM were collecting rent from tenants, scheduling meetings with new potential tenants, and addressing matters discussed with the landlord
  • Addressing issues such as maintenance of the property via hired contractors and making sure they're paid on time from the landlord's bank account
  • Conciliation of the accounting books in order for it to be up to date for tax purposes at the end of the year

Executive Assistant to Accounting Firm

Macho & Asociados
08.2017 - 08.2020
  • Personal assistant and receptionist to a consulting and accounting firm
  • Primal duties in handling and organizing an efficient calendar for various meetings, for both CEO and Head of the Tax Department conducted in the office and/or overseas
  • Preparing and filing companies compliance such as Withholding Certificates and Certificate of Residency, as well as the proper, follow up and billing of such services
  • Junior Office Management, duties related to keeping and maintaining a clean and tidy environment
  • Ordering office supplies and making sure every department has the necessary utilities to work with
  • Scheduling appointments with clients, lawyers, and other consultants on a daily basis
  • Answering phone calls, always with a warm greeting, announcing the firms DBA name
  • Managing new employees
  • Filing forms for new employment and reporting to payroll agency, as well as for insurance and parking spaces

Pharmacy Intern / Sales Agent

Grupo Caltez SRL
09.2015 - 05.2017
  • Effectively resolved insurance rejections and other billing issues
  • Managed drug and supply inventories
  • Assisted other pharmacy staff with drug inventory, purchasing, and receiving
  • Properly cleaned and maintained department equipment such as IV hoods

Front Desk Supervisor

Hotel Patagonia
01.2015 - 07.2015
  • Recruited and trained new members of the guest service team
  • Greeted and welcomed all hotel guests with a smile
  • Processed 50 reservations per day
  • Accommodated guests' requests for additional days and other claims
  • Executed an average of 10 prompt wake-up calls each morning
  • Escorted guests to their assigned rooms, including transporting their luggage
  • Reviewed account information and charges with guests during check-out
  • Resolved service-related problems in a timely manner
  • Verified that personal and payment information on guest accounts was accurate and complete

Office Assistant

Toyota Alianz SRL
12.2013 - 09.2014
  • Executed customer consultations, phone call, and appointments previously made, and directed the walking-in customers to the according department
  • Executed surveys after purchase transactions to determine customer service from the sales department, according to quality requirements from Toyota Headquarters
  • Supervised monthly and quarterly statistics of every sales agent to help improve the numbers at the end of each period

Executive Personal Assistant (Arquitect)

E3 Arq SRL
10.2012 - 10.2013
  • Managed external contacts for CEO and kept track of periodic communication needed for priority contacts
  • Greeted visitors entering the office, determined the nature and purpose of visit and directed them to the appropriate destination
  • Processed travel expenses and reimbursements
  • Assisted with team building initiatives and overall support for maintenance of organizational culture and employee morale
  • Directed administrative functions for the directors, principals, consultants and key managers

Hostess and Server

Estilo Americano S.A
01.2012 - 10.2012
  • Consistently provided professional, friendly and engaging service
  • Displayed enthusiasm and knowledge about the restaurant's menu and products
  • Routinely supported other areas of the restaurant as requested, including answering telephones and completing financial transactions for other staff
  • Addressed diner complaints with kitchen staff and served replacement menu items promptly

Education

Bachelor's - English - Executive Assistant Bilingual

Instituto Argentino de Secretarias Ejecutivas
12.2012

Skills

  • Excellent communication
  • Bilingual Spanish/English
  • Results-oriented
  • Accurate Money Handling
  • Strong interpersonal tactics
  • Conflict Resolution
  • Event planning
  • Scheduling
  • Office Management
  • Outlook
  • Word
  • Organizational Skills
  • Marketing
  • Data Entry
  • Receptionist
  • Microsoft Office
  • Schedule Management
  • Personal Assistant Experience
  • Database Administration
  • QuickBooks
  • Purchasing
  • Property management
  • Property leasing
  • Accounting
  • Leadership

Certification

Florida Notary Public, 07/09/23

Personal Information

Work Permit: Authorized to work in the US for any employer

Acting, Modeling and Signing career

Dynamic and versatile professional with experience as a model, actress, and singer. Skilled in performing on stage and screen, with a proven ability to captivate audiences through engaging performances. Extensive background in fashion modeling, commercial shoots, and live performances, with a strong commitment to delivering excellence in every project. Collaborative team player with a passion for the arts and a diverse skill set in both visual and performance-based media.

Languages

Spanish
Native or Bilingual
Portuguese
Elementary

Timeline

Short Term Rental Manager

Miami Vacation Solution INC
08.2021 - Current

Property Manager

Quanblue LLC
08.2020 - 08.2021

Executive Assistant to Accounting Firm

Macho & Asociados
08.2017 - 08.2020

Pharmacy Intern / Sales Agent

Grupo Caltez SRL
09.2015 - 05.2017

Front Desk Supervisor

Hotel Patagonia
01.2015 - 07.2015

Office Assistant

Toyota Alianz SRL
12.2013 - 09.2014

Executive Personal Assistant (Arquitect)

E3 Arq SRL
10.2012 - 10.2013

Hostess and Server

Estilo Americano S.A
01.2012 - 10.2012

Bachelor's - English - Executive Assistant Bilingual

Instituto Argentino de Secretarias Ejecutivas

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Laura Anders