Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Grace Whitehouse

Bradenton,United States

Summary

Efficient Server known for productivity and ability to complete tasks swiftly. Specialize in customer service, time management, and conflict resolution, ensuring smooth dining experiences. Excel in communication, adaptability, and teamwork, leveraging these skills to meet diverse customer needs and maintain high satisfaction levels.

Overview

7
7
years of professional experience

Work History

Catering Server/ Bartender

Innovative Dining
Sarasota , FL
01.2024 - Current
  • Set up tables with appropriate linens and silverware prior to each event.
  • Cleaned up after events, including washing dishes and utensils used during meal service.
  • Educated guests on meals during by answering questions and bringing special orders.
  • Maintained cleanliness and organization of event spaces before, during, and after events.
  • Provided excellent customer service throughout the duration of an event.
  • Loaded supplies and food into delivery vans and unloaded at events.
  • Maintained a detailed record of event specifications, including guest count and menu selections.
  • Managed and restocked drink stations.
  • Coordinated with event coordinators to adjust service details as needed for optimal guest satisfaction.
  • Performed pre-event setup activities such as arranging chairs or tables in designated areas.

Server

The Lazy Lobster
Longboat Key, FL
11.2023 - Current
  • Collaborates with other restaurant staff members to ensure efficient operations within the restaurant environment.
  • Contributes innovative ideas and solutions to enhance team performance and outcomes.
  • Promotes high customer satisfaction by resolving problems with knowledgeable, and friendly service.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.
  • Operated POS terminals to input orders, split bills and calculate totals.

Server

The Feast
Anna Maria Island, FL
10.2022 - 10.2025
  • Worked effectively in team environments to make the workplace more productive.
  • Assisted in training new servers.
  • Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
  • Set up tables in between patrons to reduce wait times.
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.

Assistant Manager

Poppo's Taqueria
Bradenton, FL
09.2018 - 03.2025
  • Implemented quality control measures to uphold company standards.
  • Delegated work to staff, setting priorities and goals.
  • Resolved conflicts between team members in an effective manner.
  • Operated cash registers, processed transactions, and handled cash accurately.
  • Completed daily checklists for smooth shop operations.
  • Put together the weekly schedule for the whole restaurant.

Education

Associate of Arts -

State College of Florida
Bradenton, FL
08-2020

Skills

  • Set up procedures
  • Safe food handling
  • Cleaning and sanitizing skills
  • Hospitality and accommodation
  • Strong communication skills
  • Bartending
  • Exceptional customer service
  • Detail-oriented

References

References available upon request.

Timeline

Catering Server/ Bartender

Innovative Dining
01.2024 - Current

Server

The Lazy Lobster
11.2023 - Current

Server

The Feast
10.2022 - 10.2025

Assistant Manager

Poppo's Taqueria
09.2018 - 03.2025

Associate of Arts -

State College of Florida

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Grace Whitehouse