Laurah Porter
Hebron,Ohio
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Determined to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm. Offering 5+ Years of customer/patient interactions.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Chiropractic Assistant
Mantonya Chiropractic Center
02.2023 - Current
- Cash Handling, Running of register
- Balancing funds at the end of the day and creating a deposit for the bank
- Answering multi-line phones
- Scheduling Patients and rescheduling patients accordingly
- verifying insurance benefits for each patient accordingly
- Calling on insurance when needed
- filing patient paperwork
- Preparing and putting patients on therapy machines for treatment
- Selling available supplements and health related merchandise
- Guide patients through treatment options to ensure they get the most out of their care plan
- Light office cleaning/Linens
- Multitasking checking patients in/out, therapy, filing, and explaining insurance benefits
- remaining personable and patient with each encounter good or bad
- Keep the clinic running smoothly when no other coworkers are available.
Store Associate
Cheap Tobacco
06.2022 - 01.2023
- Answer phones
- Assist customers with needs
- Maintain proper register balance and secure excess funds into safe
- Independently run register and troubleshoot problems as needed
- Maintain stocking and organizing product in between customers
- Direct team members through opening/closing shifts
- Independently run store when other team members were unavailable
- Engage with customers on a personable level.
E-pick Associate
Target
11.2021 - 05.2022
- Search for and retrieve groceries within a designated time frame
- Operate heavy machinery in the back to retrieve product from the racks
- Use of store technology such as Zebra, handheld shopping devices, and computers
- Organize and batch groceries into bags and bins to prepare for pickup
- Fast paced time management to ensure orders are not late
- Adapt and replace out of stock items with appropriate substitutes
Cashier
Dollar General
07.2021 - 11.2021
- Answer phones
- Assist customers with needs
- Maintain proper register balance and secure excess funds into safe
- Independently run register and troubleshoot problems as needed
- Maintain stocking and organizing product in between customers
Clicklist Associate
Kroger
02.2018 - 06.2021
- Answer phones
- Assist customers with needs
- Direct customers to required departments
- Leading team to complete day to day tasks
- Use of store technology such as Harvesters, handheld shopping devices, and computers
- Performing troubleshooting as needed for computer programs and customer orders
- Manage and complete tasks within designated time frames
- Adapt and replace out of stock items with appropriate substitutes
Stage Manager
Lakewood Drama Dept.
01.2013 - 01.2015
- Assist Drama director and fellow drama students in the creating and application of school plays
- Create sets, Working with various lighting, backdrops, props, and other necessary items
- Learning scripts for use in designated parts and learning extra lines for under study roles
- Scheduling rehearsals around school, studying, and other after school activities
Education
High School Diploma -
Lakewood High School
05.2017
Skills
- Telephone Etiquette
- Appointment Scheduling
- Data Entry Efficiency
- Patient Flow Management
- Patient Care Coordination
- Payment Collection
- Effective written and verbal communication
- Conflict Resolution Strategies
- Flexibility and Adaptability
- Payment Processing
- Critical Thinking
- Organizational Skills Development
Certification
CPR and First Aid certified
Timeline
Chiropractic Assistant
Mantonya Chiropractic Center
02.2023 - Current
Store Associate
Cheap Tobacco
06.2022 - 01.2023
E-pick Associate
Target
11.2021 - 05.2022
Cashier
Dollar General
07.2021 - 11.2021
Clicklist Associate
Kroger
02.2018 - 06.2021
Stage Manager
Lakewood Drama Dept.
01.2013 - 01.2015
High School Diploma -
Lakewood High School
CPR and First Aid certified
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