Alexandria L. AMOS
Troutdale,OR
Summary
Compassionate Personal Care Aide with experience in providing support to elderly and disabled clients in home settings. Skilled in assisting with daily living activities, medication management, and mobility support. Demonstrated ability to build trust and rapport with clients, enhancing their comfort and quality of life. Contributed to positive changes in clients' health and well-being through attentive care and emotional support.
Overview
17
17
years of professional experience
Work History
Caregiver
Robert Hayes
Portland, OR
02.2011 - Current
- Developed plans for respite care when needed based on availability of family members or other caregivers.
- Contributed to case reviews of client status and progress.
- Prepared meals according to dietary requirements and assisted with feeding when necessary.
- Maintained cleanliness of clients' environment by cleaning surfaces and washing clothes or dishes.
- Provided emotional support for clients who were experiencing depression or anxiety due to their illness or disability.
- Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
- Helped clients get in and out of beds and wheelchairs.
- Helped clients adjust to new lifestyles during periods of incapacitation or recuperation.
- Built strong and trusting rapport with clients and loved ones.
- Assured proper nutrition by preparing meals, grocery shopping and monitoring food consumption levels.
- Transported clients to doctor appointments and other errands using wheelchair accessible vehicles.
- Supported bathing, dressing and personal care needs.
- Coordinated transportation services for clients when necessary.
- Maintained clean and well-organized environment for client happiness and safety.
- Provided emotional support to clients during difficult times.
- Laundered clothing and bedding to prevent infection.
- Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
- Reported concerns to nurse supervisor to promote optimal care.
- Managed inventory and supplies to ensure materials were available when needed.
Cashier
Burger king
Portland, Oregon
01.2009 - 02.2011
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Welcomed customers, offering assistance to help find store items.
- Maintained current knowledge of store promotions to highlight sales to customers.
- Resolved customer complaints professionally in accordance with company policy.
- Performed other duties as assigned by management.
- Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Greeted customers promptly and responded to questions.
- Collected payments and provided accurate change.
Customer Service Cashier
Brown Bag Bunny
Portland, Oregon
01.2008 - 01.2009
- Complied with all health and safety regulations while performing job duties.
- Maintained cleanliness and presentation of stock room and production floor.
- Organized items purchased by customers according to their type or size for easy retrieval during checkout.
- Established or identified prices of goods and services and tabulated bills with optical price scanners and cash registers.
- Maintained cleanliness of the checkout area by sweeping floors, emptying trash cans.
- Resolved customer complaints in a professional manner.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
- Addressed customer questions and concerns regarding products and services.
- Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.
- Scanned items and checked pricing on cash register for accuracy.
- Balanced cash drawers at the end of each shift.
- Processed customer payments quickly and returned exact change and receipts.
Education
Some College (No Degree) - Computer And Information Sciences
Clackamas Community College
Oregon City, ORSkills
- Documentation
- Compassionate client care
- Medication coordination
- Compassionate communication
- [English] fluency
- Direct patient care
- Cultural sensitivity
- Patient companionship
- Flexible schedule
- Daily living activities assistance
- Dependable and responsible
- Problem-solving
- Multitasking and organization
- Basic housekeeping
- Quality program protocols
- PPE usage
- Conflict resolution
- Records management
- Compassion and empathy
- Relationship building
- Patient management
- Social interaction
- Case management experience
- Emotional support
- State regulations
- Daily living assistance
- Flexible schedule and availability
Timeline
Caregiver
Robert Hayes
02.2011 - Current
Cashier
Burger king
01.2009 - 02.2011
Customer Service Cashier
Brown Bag Bunny
01.2008 - 01.2009
Some College (No Degree) - Computer And Information Sciences
Clackamas Community College