Laura J. Martinez
Driggs,United States
Summary
High motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Hardworking employee with customer service, multitasking. Devoted to giving every customer a positive and memorable experience.
Overview
7
7
years of professional experience
1
1
Certification
Work History
DMV Specialist
Teton County
Driggs, ID
03.2023 - Current
- Processed applications for driver's licenses, vehicle registrations, title transfers, and other related documents.
- Verified accuracy of information on documents submitted by customers.
- Maintained records of all transactions in a secure database.
- Scanned documents into electronic format as needed for archival purposes.
- Inspected paperwork to ensure it was properly filled out prior to processing.
- Assisted customers with payment methods such as cash, check, credit card, or money order.
Admissions Representative
Teton Valley Hospital
Driggs, ID
04.2022 - 03.2023
- Greeted incoming patients and families, answered questions, and provided directions to appropriate departments.
- Verified patient insurance information and obtained authorizations for services from insurance companies.
- Scheduled diagnostic tests such as X-rays or MRI scans for admitted patients.
- Provided customer service support by responding promptly to inquiries via phone or email.
- Completed document faxing, bookkeeping and accurate filing.
- Handled insurance claim duties and verified that each met standards of admissions.
Teller
USBank
Driggs, ID
11.2017 - 06.2021
- Balanced cash drawers on a daily basis.
- Processed deposits, withdrawals, transfers and payments for customers at the vault teller window.
- Issued cashier's checks and money orders in accordance with established procedures.
- Adhered to bank policies and procedures regarding safety, security, privacy and confidentiality regulations.
- Balanced currency, coin, and checks in cash drawers at end of shift.
- Counted cash and bagged or filled cassette trays for ATMs or business customers, prepared cash for delivery routes and reported cash discrepancies.
Education
Cosmetology - Nail Technician
Austin Kade Academy
Idaho Falls, ID10-2021
High School Diploma -
Basin Alternative High School
Driggs, ID06-2016
Skills
- Customer Relations
- Document Review
- Legal Documentation
- Customer Relationship Building
- Drawer Balancing
- Fraud Detection
- Cash Handling
- Medical Terminology Proficiency
- Understanding of Insurance Options
- Client Relations
Certification
- Nail Tech
Languages
English
Professional
Spanish
Professional
Accomplishments
USBankLocations
- I was awarded highest honor across usbank "Legends of possible" for coming 2nd place of all of Eastern Idaho. I won a paid 3 day trip to San Francisco. All winners where to attend this honoring the bank held.
Timeline
DMV Specialist
Teton County
03.2023 - Current
Admissions Representative
Teton Valley Hospital
04.2022 - 03.2023
Teller
USBank
11.2017 - 06.2021
Cosmetology - Nail Technician
Austin Kade Academy
High School Diploma -
Basin Alternative High School
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