Laura Johnson
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Developed strong customer service skills using extensive knowledge gained by years in the salon industry.
Overview
16
16
years of professional experience
1
1
Certificate
Work History
Stylist Sales Associate
Self-employed
03.2020 - Current
- Enhanced store sales by skillfully cross-selling and upselling related products to clients based on their needs and preferences
- Connected and engaged with customers to understand styling needs
- Worked closely with store management to set and achieve individual sales targets, contributing to overall team success
- Acknowledged, interacted and built relationships with clients to stimulate loyalty
- Built long-lasting customer relationships through attentive service and consistent followups
Stylist Sales Associate
Hair Cuttery
06.2008 - 03.2020
- Enhanced store sales by skillfully cross-selling and upselling related products to clients based on their needs and preferences.
- Built long-lasting customer relationships through attentive service and consistent followups.
- Processed transactions accurately at the point-of-sale system while maintaining professionalism with cash handling procedures.
Education
Associate of Arts - English Literature
Rock Valley College
Rockford, ILSkills
- Positive Customer Engagement
- Strong Communication and Interpersonal Skills
- Team Supervision
- Adaptable and Flexible
- Product and Service Sales
- Time Management
- Team Leadership
Timeline
Stylist Sales Associate
Self-employed
03.2020 - Current
Stylist Sales Associate
Hair Cuttery
06.2008 - 03.2020
Associate of Arts - English Literature
Rock Valley College
Certification
- cosmetology License - renewed september 2023