Laura Judit Lucero
Chicago,IL
Summary
Natural leader successful at strategically boosting BCFWC company profits and team performance. Skilled in driving engagement and operational improvements through well-coordinated tactical plans and proven relationship-building abilities. Demonstrated knowledge of business management and revenue development. Accomplished Chief Medical Officer with progressive industry background and decisive leadership style. Offers strategic planning abilities, background in change management and forward-thinking mindset. Ready for challenges and focused on meeting future demands. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Experienced Chief Medical Officer with over 15 years of experience in Federally Qualified Center. Excellent reputation for resolving problems and improving customer satisfaction. Experienced Chief Medical Officer with over 15 years of experience in Clinical Operational Management. Excellent reputation for resolving problems and improving patient satisfaction.
Overview
20
20
years of professional experience
Work History
Board Member
CPASS Foundation
01.2019 - Current
- Served as advocate and ambassador for organization by fully engaging, identifying and securing resources and partnerships to advance mission.
- Set, enforced and optimized internal policies to maintain responsiveness to demands.
- Researched potential local, regional and national funders and assisted in relationship building.
- Focused teams on developing innovative and cutting-edge approaches with effective resource allocation and strategic planning.
- Monitored operational activities to ascertain effectiveness of results and which areas could use better oversight.
- Offered expertise on employee and business development plans to enhance implementation and routine oversight.
- Provided personalized business consulting and overhauled services to strengthen client success.
Chair of Quality
University of Chicago
- Of, South Side Health Collaborative
Urgent Care Physician
St. Bernard Hospital
04.2008 - Current
- Worked in direct collaboration with other physicians and referred patients accordingly to best support health care needs.
- Prescribed medications for patients in conjunction with other treatments according to specific personal medical conditions.
- Prepared and maintained correspondence, reports and claims in compliance with federal regulations and followed best practices in patient and family support.
- Operated at full capacity on 24-hour schedule often with shifts during holidays and weekends to meet community demands.
- Hired, onboarded and supervised [Number] nursing staff efficiently, equitably and thoughtfully.
- Collected, recorded and maintained patient medical history, reports and examination results.
- Provided and managed direct patient care by conducting physical examinations, evaluations and assessments to determine diagnosis.
- Created treatment plans balancing medical expertise, patient goals and individual compliance levels.
- Trained support staff in patient care strategies, intake requirements and requirements for assisting with different procedures.
- Coordinated and integrated health care resources for community-based programs.
- Evaluated previously prescribed interventions for successes or failures and adjusted strategies.
- Developed tools to improve disease surveillance with better screening and reporting options.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Chief Medical Officer
Beloved Community Family Wellness Center
02.2007 - Current
- Improved patient outcomes and delivery of care through improved clinical quality processes.
- Led diverse team of medical and administrative professionals in day-to-day clinic activities such as patient care, new business development and patient relations.
- Defined medical and administrative best practices in policies and procedures.
- Applied continuous process improvement strategies to enhance case management, programs and clinical management.
- Maintained compliance with local, national and federal requirements for staff education and certifications.
- Created effective marketing plans to attract new patients to practice.
Medical Director
McKaley Clinic
06.2005 - 02.2007
- Optimized case and clinical management and recommended plans to improve safety and health programs.
- Verified effective, consistent communication between department heads, medical staff and governing boards through board meeting attendance and synchronization of interdepartmental functions.
- Improved patient outcomes and delivery of care through improved clinical quality processes.
- Attended healthcare conferences to stay abreast of evolution of technology and implemented improvements in practice.
- Led diverse team of medical and administrative professionals in day-to-day clinic activities such as patient care, new business development and patient relations.
- Drove significant improvement in achievement of goals related to health, safety and employee relations.
- Educated and mentored more than 10 NP students.
- Maintained compliance with local, national and federal requirements for staff education and certifications.
- Drove planning for business development and relationship building with healthcare partners.
- Supervised clinical staff, providing continuous professional development opportunities and training to maintain and strengthen competencies.
- Conducted care strategy evaluations on daily basis to identify areas requiring improvement.
- Developed quarterly and yearly objectives, goals and budgets in addition to devising suggestions to decrease spending.
- Oversaw and developed clinical departments through hiring, training and evaluating staff.
- Developed alliances with internal departments resulting in improved communication and performance throughout region.
- Recruited and managed physicians and nurses for busy multi-disciplinary practice.
- Evaluated vendor contracts for practice specialists and operations staff, and reviewed non-contracted instrumentation technology vendor agreements.
- Collaborated with CEO to implement multidisciplinary Team delivery service .
Education
Family Practice Residency - Family Practice
McGaw Medical Center of Northwestern University
Center Executive Management -
University of Kansas Medical Center
Fellowship - Community Health Policy and Leadership
George Washington University
06.2016
Doctor of Medicine - undefined
Chicago Medical School
2000
Bachelor of Science - Biology And Political Science
University California San Diego Revelle College
La Jolla, CA07.1993
Skills
- Executive Leadership
- Change and Growth Management
- Board Oversight
- Leadership and People Development
- Employee Motivation and Performance
- Strategic Planning
- Operational Analysis
- Organizational Systems
- Effective Communicator and Public Speaker
- Risk and Mitigation Analysis
- Business Consulting
- Performance Optimization Strategies
- Regulatory Processes
- Staff Retention
- Business Growth Opportunities
- Resident Engagement
- Conflict Mediation
- Systems Thinker
- Human Resources Oversight
- Quality Control Planning
- Mission and Vision
- Service Delivery Oversight
- Solution Innovation
- Management Team Leadership
- Economic Analysis
- Project Oversight
- Thrive Under Pressure
- Approachable and Outgoing
- Results Orientation
- Adaptable and Flexible
- Analytical and Critical Thinker
- Expectation Management
- Performance Benchmarking
Accomplishments
- America's Top Doctors 2014-2022
- U. S Department of Public Health Voted Most Promising Practice in Illinois for Diabetic Program on 2019
- American Heart Association Gold Award for Hypertension and Diabetic Control 2019-2022
- HRSA top 10th percentile for Quality Measures
- East Chicago Business Award of the Year 2012
Timeline
Board Member
CPASS Foundation
01.2019 - Current
Urgent Care Physician
St. Bernard Hospital
04.2008 - Current
Chief Medical Officer
Beloved Community Family Wellness Center
02.2007 - Current
Medical Director
McKaley Clinic
06.2005 - 02.2007
Chair of Quality
University of Chicago
Family Practice Residency - Family Practice
McGaw Medical Center of Northwestern University
Center Executive Management -
University of Kansas Medical Center
Fellowship - Community Health Policy and Leadership
George Washington University
Doctor of Medicine - undefined
Chicago Medical School
Bachelor of Science - Biology And Political Science
University California San Diego Revelle College
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