Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
25
25
years of professional experience
Work History
Self-Employed/Owner/Operator
08.2012 - Current
Established Owner/Operator of a residential and small business cleaning service.
In addition to general cleaning services, I also serve as a personal assistant which duty that include driving to appointments and general clerical services while maintaining confidentiality.
Increased customer satisfaction by implementing efficient business processes and providing exceptional service
Developed and maintained strong relationships with clients, resulting in repeat business and referrals
Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation
Bookkeeper
Roark's Auto Body Repair, LLC
08.2018 - 12.2020
Reduced errors in financial reporting by conducting thorough reviews and ensuring accurate data entry.
Maintained accurate records of all transactions, ensuring compliance with company policies and applicable regulations.
Managed accounts payable and receivable activities, maintaining vendor relationships and positive cash flow.
Supported year-end closing procedures by preparing adjusting journal entries as needed.
Monitored incoming payments from clients, ensuring prompt application of funds against outstanding invoices.
Maintained and processed invoices, deposits, and money logs.
Tracked expenses and income for businesses while organizing and maintaining bank statements for checking accounts.
Established QuickBooks accounting system to reflect accurate financial records.
Completed tax forms in compliance with legal regulations.
Reconciled company bank, credit card and line of credit accounts, investigating and resolving discrepancies to keep accounts audit-ready.
Johnston Memorial Hospital - Certified Phlebotomist
07.2017 - 11.2017
Obtained blood samples for testing using venous and capillary techniques adhering to all safety and institution policies and procedures
Verification of patient and specimen information prior to collection with lab request
Making sure patients have a thorough understanding of physician requested procedures
Handling of patient records to ensure accuracy and patient confidentiality
Labeled, centrifuged, and split specimens as specified by test orders
Prepare venipuncture equipment, draw blood, and safely store and transport samples.
Abingdon Auto Auction - Auction Clerk
07.2016 - 07.2017
Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions
Completed data entry tasks with accuracy and efficiency
Entered numerical data into databases with speed and accuracy using 10-key pad.
Contributed to a successful auction environment by maintaining a professional demeanor and providing exceptional customer service
Demonstrated flexibility when adapting to changes in auction schedules, adapting quickly to new tasks as needed
SWVA Community Health Systems - Phlebotomy Externship
10.2016 - 12.2016
Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles
Stocked phlebotomy cart or carrier with appropriate supplies
Accurately labeled vacutainer tubes with patient name, date and time of collection
Spoke with patient to gather information for lab records, reduce fear or anxiety and optimize cooperation.
Improved patient satisfaction scores by implementing patient-centered care methodologies within the healthcare system
Upheld HIPAA regulations and standards for protecting patient information
Steel Fab Inc - Purchasing Assistant
01.2003 - 12.2005
Verified the receipt of items by comparing items received to items ordered and resolved shipment order errors with suppliers
Established and managed supplier and vendor relationships
Verified vendor accounts by reconciling monthly statements and related transactions
Kept vendor files accurate and up-to-date to expedite payment processing
Applied proper codes to invoices, files and receipts to keep records organized and easily searchable.
Achieved cost savings by negotiating with suppliers and securing favorable contracts
VA Farm Bureau - Licensed Insurance Agent/CS
05.2003 - 03.2005
Attended continuing education courses and workshops to gain additional insurance industry knowledge
Finalized sales and collected necessary deposits
Collected all premiums on or before effective date of coverage
Worked to accommodate new and different insurance requests and explored new value opportunities to optimize insurance agency reputation.
Established trust with clients through transparent communication regarding policy costs, coverages, exclusions, limitations, endorsements or riders available upon request
Fostered strong relationships with carrier representatives to stay informed on new offerings and underwriting guidelines, improving the ability to match clients with appropriate coverage options