Laura L. Rodriguez

• Enhanced data collection processes through collaboration with colleagues, focusing on mission-specific needs.
  Aligned data collection efforts with organizational structures of United States ICE and ERO.
  Operated under guidance of Department of Homeland Security to ensure compliance and effectiveness.

• Collected data from border patrol agents at a detention camp facility to streamline initial intake process for detainees.
  Efficiently logged and secured personal information from individuals detained.
  Implemented tagging and bagging processes for tracking detainees' personal belongings.
  Communicated with detainees in their preferred languages to foster trust.
  Reviewed documentation from colleagues to verify accuracy before submission.
  Managed inventory supplies to ensure availability for daily operations.

Facilitated English/Spanish interpretation for clients in various industries, including medical, finance, retail, and education.

• Delivered customized in-person interpretation services in consecutive and simultaneous modes for medical staff.
  Provided interpretation for mental health case management, discharge procedures, and vaccine sites.
  Served as bilingual interpreter for emergency intake site, supporting refugee resettlement efforts at Ft. Bliss, TX.
  Facilitated communication between medical providers and COVID patients in various settings.
  Contributed to humanitarian efforts by giving a voice to refugee children during critical interactions.
• Facilitated clear communication between clients and service providers.
• Translated verbal and written materials in various languages.
• Maintained confidentiality during sensitive client interactions.