Laura M. Castano Largo
Dover,NJ
Summary
Dedicated PMP-certified Project Manager with a proven track record of leading complex, cross-functional initiatives in compliance, modernization, and digital transformation. Experienced in driving risk-informed projects, optimizing workflows, and implementing process improvements while maintaining operational excellence. Skilled at translating strategic objectives into actionable plans, tracking KPIs, and delivering measurable outcomes, all with a human-centered, collaborative approach. Adept at fostering alignment across stakeholders, mentoring teams, and ensuring compliance with policies and standards, thriving in dynamic environments where protecting organizational assets and empowering teams go hand in hand.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Project Manager, PMO
Fiserv
Berkeley Heights, New Jersey
12.2023 - Current
- Led full lifecycle delivery of digital projects, focusing on modernization and compliance updates.
- Managed complex community and key accounts, ensuring stakeholder alignment and successful solution delivery.
- Developed and maintained detailed project schedules for multiple concurrent initiatives.
- Facilitated risk identification and mitigation strategies to safeguard timelines and business value.
- Coordinated cross-functional teams to eliminate roadblocks and enhance collaboration.
- Prepared project dashboards, reports, and communication plans for executive stakeholders.
- Fostered strong client relationships through transparency and a collaborative approach.
- Promoted open communication and structured practices to enhance team performance.
- Experienced in applying Agile methodologies to optimize delivery, enhance collaboration, and keep teams aligned and empowered throughout the project lifecycle.
Associate Banker
JP Morgan Chase
Dover, NJ
01.2019 - 11.2023
- Educated customers about the features and benefits of different types of banking products offered by the bank.
- Conducted financial transactions such as deposits, withdrawals, transfers, loan payments, and cashier checks.
- Provided guidance to junior bankers regarding operational tasks and processes related to banking services.
- Established strong relationships with customers to increase customer loyalty.
- Helped customers understand and use mobile applications and online banking.
Social Work Intern
Office of the Public Defender
Morristown, NJ
09.2022 - 05.2023
- Assisted in conducting assessments of client needs, strengths, and weaknesses.
- Advocated for clients at court hearings and collaborated with attorneys, therapists, and medical professionals to coordinate client services
- Organized and maintained case records in accordance with agency policies and procedures.
- Observed client interactions in order to evaluate progress toward goals set forth in treatment plans.
Education
Bachelor of Arts - Social Work
Rutgers University
New Brunswick, New Jersey, NJ05-2023
Associate of Arts - Human Services
County College of Morris
Randolph Township, NJ05-2021
Skills
- Project lifecycle management
- Strategic planning and critical thinking
- Cross-functional collaboration and stakeholder engagement
- Problem solving and decision making
- Technical proficiency in MS Office
- Communication and active listening
- Leadership, mentorship and team enablement
- Risk management and compliance
- Empathy and resourcefulness
- Metrics and reporting
Certification
PMP® Project Management Professional, PMI - (Obtained: November 2025)
Languages
English
Full Professional
Spanish
Native/ Bilingual
Timeline
Project Manager, PMO
Fiserv
12.2023 - Current
Social Work Intern
Office of the Public Defender
09.2022 - 05.2023
Associate Banker
JP Morgan Chase
01.2019 - 11.2023
Bachelor of Arts - Social Work
Rutgers University
Associate of Arts - Human Services
County College of Morris