Laura Micaela N. Efa Mofuman
Management
Houston,Texas
Summary
Ready to start! Eager to contribute to team success through hands-on and hard work. Detail and result-oriented with strong interpersonal and cooperation skills, looking to learn, grow and gain meaningful experience. Adaptable to rapidly changing business and technology environment.
Overview
2
2
years of professional experience
Work History
Operation Advisor
Tesla
Hosuton, Texas
07.2021 - Current
- Answered constant flow of customer calls with minimal wait times.
- commitment to customer satisfaction and strong client relationships.
- Responded to customer requests for products, services and company information.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Understood key performance indicators and usage to drive results through factory-driven processes.
Office Assistant Specialist
GEP
Houston, Texas
06.2018 - 02.2020
- Interacted with customers by phone, email or in-person to provide information.
- Verified accuracy of business records by consistently updating customer information.
- Created detailed expense reports and requests for capital expenditures.
- Processed invoices and expenses using ,CRM, QuickBooks to facilitate on-time payment.
- Coordinated, scheduled and arranged business meetings and travel calendars.
- Coordinated travel arrangements by booking airfare, hotel and ground transportation.
Education
Bachelor Of Science - Engineering Management, Supply chain Management
Clarkson University
Master - Project Management
Skills
Customer Relations
Direct sales
Operations support
Project support
Operations oversight
Bilingual : English & Spanish
SAP Experience
POS systems expert
CRM
Timeline
Operation Advisor
Tesla
07.2021 - Current
Office Assistant Specialist
GEP
06.2018 - 02.2020
Bachelor Of Science - Engineering Management, Supply chain Management
Clarkson University