Summary
Overview
Work History
Education
Skills
Timeline
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Laura Micaela N. Efa Mofuman

Management
Houston,Texas

Summary

Ready to start! Eager to contribute to team success through hands-on and hard work. Detail and result-oriented with strong interpersonal and cooperation skills, looking to learn, grow and gain meaningful experience. Adaptable to rapidly changing business and technology environment.

Overview

2
2
years of professional experience

Work History

Operation Advisor

Tesla
Hosuton, Texas
07.2021 - Current
  • Answered constant flow of customer calls with minimal wait times.
  • commitment to customer satisfaction and strong client relationships.
  • Responded to customer requests for products, services and company information.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Understood key performance indicators and usage to drive results through factory-driven processes.

Office Assistant Specialist

GEP
Houston, Texas
06.2018 - 02.2020
  • Interacted with customers by phone, email or in-person to provide information.
  • Verified accuracy of business records by consistently updating customer information.
  • Created detailed expense reports and requests for capital expenditures.
  • Processed invoices and expenses using ,CRM, QuickBooks to facilitate on-time payment.
  • Coordinated, scheduled and arranged business meetings and travel calendars.
  • Coordinated travel arrangements by booking airfare, hotel and ground transportation.

Education

Bachelor Of Science - Engineering Management, Supply chain Management

Clarkson University

Master - Project Management

Skills

    Customer Relations

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Timeline

Operation Advisor

Tesla
07.2021 - Current

Office Assistant Specialist

GEP
06.2018 - 02.2020

Bachelor Of Science - Engineering Management, Supply chain Management

Clarkson University

Master - Project Management

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Laura Micaela N. Efa MofumanManagement