Assessed need for, ordered, obtained and interpreted appropriate pre-operative tests.
Performed all pre-operative testing necessary prior to surgery.
Surgery scheduling.
Assisted in Corneal and Oculo-facial Plastic surgeries alongside surgeons.
Removed sutures post-operatively.
Liaison to referring physicians from outside practices.
Instrumental in marketing and branding of the California Eye Institute.
Boosted brand awareness by developing and implementing strategic marketing campaigns.
Optimized digital marketing efforts for increased online presence and customer engagement.
Collaborated with cross-functional teams to develop innovative product launches and promotions.
Improved lead generation through targeted email marketing campaigns and data-driven analytics.
Mentored junior team members, fostering professional development within the organization.
Cultivated relationships with key stakeholders to ensure successful product launches and promotional activities.
Administrator/Surgical Technician
Eye-Q Vision Care
Fresno, CA
10.2000 - 04.2007
Maintained all confidential personnel files, license and CPR compliance records.
Worked Directly with the Marketing Director to develop the brand of Eye-Q Vision Care as a whole.
Developed and directed the LASIK/Refractive surgery department , Robin L. Smit M.D.
Developed and directed the Oculo-facial Plastic department for Peter Truong M.D. as well as for F. Campbell Waldrop M.D.
Administrator for the Refractive and Cosmetic department for five of the seven years of employment.
Conducted all seminars and managed over sixteen employees.
Streamlined office operations by implementing efficient administrative systems and procedures.
Improved employee productivity with effective time management strategies for daily tasks.
Enhanced internal communication by creating a centralized information hub accessible to all staff members.
Reduced overhead costs through careful budget management and resource allocation.
Facilitated cross-departmental collaboration, resulting in increased efficiency and timely project completion.
Business Owner/Medical Esthetician
Self Employed/Owner
Fresno, CA
06.2008 - 09.2024
We opened the Loft Salon in June of 2008, incorporating a New York style and appeal. We continue to provide high-end services to clients throughout the Central Valley.
Trained and motivated employees to perform daily business functions.
Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
Increased client satisfaction by implementing innovative business strategies and streamlining processes.
Enhanced company profitability by reducing overhead costs and negotiating favorable contracts with suppliers.
Developed a high-performing team through effective recruitment, training, and performance management.
Expanded market reach with targeted marketing campaigns and strategic partnerships.
Boosted revenue by identifying new business opportunities and diversifying product offerings.
Established strong customer relationships through excellent communication and attentive service.
Lab Tech./C.O.A./C.O.T
California Eye Institute @ St. Agnes Hospital
Fresno, CA
04.1988 - 10.2000
Demonstrated ability to lead and motivate outstanding healthcare teams.
Followed infection control procedures.
Assisted patients with daily functions.
Assisted doctors with surgeries and non-invasive procedures.
Authorized drug refills and provided detailed prescription information to pharmacies.
Collected blood and prepared it for lab testing.
Performed EKG testing.
Performed pre-operative testing including: Endothelial Microscopy, A & B scans and Fluorescein angiography.
Performed monthly inventory and maintained office and medical supply counts.
Scheduled patient admissions and discharges.
Reduced energy consumption for clients by identifying and correcting airflow imbalances in their facilities.
Enhanced building performance with detailed TAB reports, providing actionable recommendations for system optimization.
Maintained strict adherence to industry standards and guidelines while executing all TAB tasks.
Streamlined project timelines by coordinating with engineers, architects, and contractors throughout the TAB process.
Ensured accurate documentation of all test results, equipment specifications, and adjustments made during the TAB process.
Education
Phlebotomy Certification -
St. Agnes Medical Center
Fresno, Ca
1989
EKG Training and Certification - undefined
St. Agnes Medical Center
1989
Fluorescein Angiography training and certification - undefined
UCSF
San Francisco, CA
1990
C.O.A. -
JCAHPO
C.O.T - undefined
JCAHPO
Esthetician license - undefined
Federico's Beauty College
Fresno, Ca
2010
Skills
Adept at prioritizing/managing deadlines
Excellent customer service skills
Organized and detail-oriented; adept at understanding business operation procedures
Adept at handling multiple demands simultaneously while maintaining composure and a great attitude
Executive Assistant to Founder Director at Value 360 Communications Pvt. LtdExecutive Assistant to Founder Director at Value 360 Communications Pvt. Ltd