Lauran Barker
Port Huron,MI
Summary
With a proven track record at Blue Water Safe Horizons, I excel in enhancing operational efficiency and fostering workplace culture. Expert in data entry and problem-solving, I've significantly contributed to process improvements and strategic HR planning, ensuring compliance and promoting diversity. My meticulous attention to detail and ability to manage complex projects underscore my commitment to excellence and innovation.
Overview
15
15
years of professional experience
Work History
Administrative Assistant/HR Generalist
Blue Water Safe Horizons 501c3
03.2021 - Current
- Performed research for grant finding processes and prospective donors.
- Completed employee background checks and maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Ensured accurate record-keeping with diligent data entry and database management for vital agency information.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Maintained up-to-date knowledge of industry best practices and office software updates to maximize efficiency in administrative tasks.
- Facilitated collaboration within the management team and agency board members by organizing regular meetings, maintaining meeting minutes, and tracking project progress.
- Drafted correspondence and other documents for Executive Director and department heads in agency's voice.
- Developed comprehensive reports for management by collecting data from various sources, analyzing trends, and presenting actionable insights.
- Contributed to cost reduction efforts by identifying opportunities for process improvements and negotiating vendor contracts.
- Facilitated timely delivery of special projects and events to meet organizational and departmental objectives.
- Recorded new hires, transfers, terminations, changes in job classifications and merit increases to maintain human resources files.
- Ensured compliance with labor laws, reducing legal risks through regular policy reviews and updates.
- Collaborated with cross-functional teams to achieve organizational objectives through strategic HR planning.
- Enhanced workplace culture by promoting diversity, inclusion, and open communication initiatives.
- Liaised between management and employees to deliver conflict resolution, alleviate problems, and interpret compensation and benefits policies.
- Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations.
- Administered employee benefits programs and assisted with open enrollment.
- Collaborated with managers to identify and address employee relations issues.
Bookkeeper
Gadd Business Consultants
07.2021 - 10.2022
- Maintained and processed invoices, deposits, and money logs.
- Prepared monthly bank reconciliations to ensure accurate representation of company's financial position.
- Reconciled and corrected issues with financial records.
- Tracked expenses and income for businesses while organizing and maintaining bank statements for checking accounts.
- Managed accounts payable and receivable activities, and positive cash flow.
- Handled payroll processing for employees, ensuring timely payment and adherence to tax regulations.
- Monitored incoming payments from clients, ensuring prompt application of funds against outstanding invoices.
Dental Office Manager
Eastpointe Family Dental Center
11.2009 - 11.2020
- Prepared insurance claim forms, explained benefits, and outlined pricing details for procedures and services.
- Effectively resolved patient concerns or complaints, maintaining excellent client relations and promoting ongoing customer loyalty.
- Boosted dental practice revenue by optimizing billing procedures and diligently following up on outstanding payments.
- Collaborated closely with dentists to create customized treatment plans that best met individual patient needs while maximizing practice profitability.
- Maintained strict confidentiality of all patient records, ensuring compliance with HIPAA regulations and safeguarding sensitive personal information.
- Maintained a professional and welcoming atmosphere, fostering strong relationships with patients and encouraging referrals.
- Reviewed flash reports, prepared bank deposits and posted daily revenues to stay on top of administrative demands.
- Enhanced patient satisfaction by streamlining appointment scheduling and managing insurance claims.
- Assisted in the recruitment, hiring, and training of high-quality dental staff to ensure exceptional patient care.
- Ensured compliance with all applicable regulations governing dental practices at local, state, and federal levels.
- Executed operational standards flawlessly in full compliance with established policies, procedures and government regulations.
- Implemented strict infection control protocols to safeguard the health and safety of patients and employees alike.
- Oversaw facilities and equipment cleanliness and safety for optimal patient protections.
- Oversaw inventory management, ensuring timely procurement of supplies while minimizing costs through strategic vendor negotiations.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Established team priorities, maintained schedules and monitored performance.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
Education
High School Diploma -
East Detroit High School
Eastpointe, MI06.2004
Skills
Data Entry
Records Management
Meticulous attention to detail
Event Coordination
Confidential Document Control
Complex Problem-Solving
Strategic Planning
Team Leadership
Office Administration
Data organization
Professional Communication
Research
Timeline
Bookkeeper
Gadd Business Consultants
07.2021 - 10.2022
Administrative Assistant/HR Generalist
Blue Water Safe Horizons 501c3
03.2021 - Current
Dental Office Manager
Eastpointe Family Dental Center
11.2009 - 11.2020
High School Diploma -
East Detroit High School
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