Laurana Lehman
Ewing,VA
Summary
A hardworking employee with a passion for customer service, community relations, and special events management. Equipped with multitasking and time management abilities. Experienced in building positive relationships with prospective and incoming students while promoting and maintaining a social media presence. A natural leader and analytical problem-solver with an articulate communication style.
Overview
10
10
years of professional experience
Work History
Director of Student Life, DCOM
Lincoln Memorial University
Harrogate, TN
10.2024 - Current
- Managed budgeting and financial planning processes for the organization.
- Developed and implemented comprehensive strategies to improve operational processes and organizational efficiency.
- Analyzed student feedback data to identify trends in product performance, or student-related issues.
- Recruited, trained, supervised, evaluated and mentored staff members.
- Created detailed plans outlining timelines, goals, budgets, staffing needs and other requirements for projects.
- Conducted regular meetings with department heads to review progress on student wellness, or academic initiatives.
- Organized and facilitated university ceremonies to ensure successful execution of all events.
- Worked closely with student services departments to ensure that all students had access to necessary academic support services.
Associate Director of Student Life, DCOM
Lincoln Memorial University
Knoxville, TN
01.2024 - 10.2024
- Develop, implement, and supervise special events strategies, and relationship cultivation activities for the retention of students and their clubs and organizations.
- Develop, implement, and supervise large-scale events and special projects, including Orientation, Gala, Awards, and Induction Ceremonies.
- Schedule all major events with the PR office, building coordinators, campus security, and risk management.
- Oversee, develop, and advise all student leadership groups, including DCOM Strong leaders, and Community Wellness Program directors.
- Maintain student leadership policy manuals. Implement training activities for all student leadership groups.
- Manage student services and student activities related to the operational budget for responsible areas.
- Support community outreach programs, and sponsor volunteer opportunities for students and student groups.
Admissions and Community Relations Coordinator,OTD
Lincoln Memorial University
Knoxville, TN
10.2021 - 12.2023
- Developed and implemented large-scale events and special projects, including Orientation, White Coat Ceremony, and Graduation
- Assisted in the review of applications, transcripts, and other documents for admission decisions.
- Created marketing materials to promote DCOM college programs and services.
- Organized and implemented student activities, events, and programs for student organizations and clubs.
- Created content calendars to ensure timely delivery of posts, campaigns, and promotions on various social media platforms.
- Collaborated with marketing and PR team members to create engaging content that resonates with target audiences.
- Collaborated with campus departments on joint programming efforts.
- Monitored budget expenditures to ensure fiscal responsibility.
Senior Stylist
Vow'd Weddings
Knoxville, TN
01.2020 - 10.2021
- Served as an inspiring mentor to the Stylist team and set the example for elevated service and styling
- Drove sales and facilitate an effective daily schedule to positively impact sales results
- Supported the leadership team with recruiting, hiring and training
- Built localized relationships through outreach to small business, wedding vendors and regional influencers in the Knoxville community
- Completed stock-to-sale processes including steaming, unpacking shipment and organizing inventory.
Coordinator - Food and Beverage
The Walt Disney World Company
Orlando, FL
01.2017 - 01.2020
- Part of the opening team for a brand new character-dining restaurant, 'Storybook Dining at Artist Point with Snow White'
- Responsible for providing leadership and direction to Cast Members in my area
- Overlook daily operational duties such as: handling Guest Recovery situations, performing General Teller responsibilities, recording and upholding food safety standards, etc
- Promote teamwork within different departments and assisted overall location in meeting The Walt Disney World quality and quantity standards.
Courses/Internships
01.2017 - 01.2020
- Coordinator Fundamentals, Resort Hospitality, Podium Excellence, Disney University.
Campus Events Coordinator
Ball State University
Muncie, IN
01.2015 - 01.2018
Education
MBA -
Lincoln Memorial University
Harrogate, TN07.2024
Bachelor of Science - Hospitality And Event Management
Ball State University
Muncie, IN05.2018
Skills
- Student Relations & Recruiting
- Presentation Development
- Event Planning
- Community Relations Management
- Social Media Management
- Budget Control
- Organization
- Social Perceptiveness
- Critical Thinking
- Brand Promotion
- Social Content Publishing
Timeline
Director of Student Life, DCOM
Lincoln Memorial University
10.2024 - Current
Associate Director of Student Life, DCOM
Lincoln Memorial University
01.2024 - 10.2024
Admissions and Community Relations Coordinator,OTD
Lincoln Memorial University
10.2021 - 12.2023
Senior Stylist
Vow'd Weddings
01.2020 - 10.2021
Coordinator - Food and Beverage
The Walt Disney World Company
01.2017 - 01.2020
Courses/Internships
01.2017 - 01.2020
Campus Events Coordinator
Ball State University
01.2015 - 01.2018
MBA -
Lincoln Memorial University
Bachelor of Science - Hospitality And Event Management
Ball State University
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