Summary
Overview
Work History
Education
Skills
Sunflower Award
Timeline
Generic

Laurann Jones

Norfolk,VA

Summary

Proven Cashier with a track record of excellence in customer service and cash management, honed at Compass/Morrison and Sodexo Food Service. Skilled in enhancing customer satisfaction and loyalty through efficient transactions and resolving inquiries. Demonstrates exceptional time management and reliability, contributing significantly to workplace efficiency and positive customer feedback.


This dedication lead to being Awarded The Sunflower Certificate of Recognition for demonstrating outstanding service and compassion while exemplifying CHKD's Mission of excellence in a non-nursing role

Overview

22
22
years of professional experience

Work History

Cashier

Compass/Morrison
08.2013 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.

Cashier

Sodexo Food Service
03.2003 - 08.2013
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.

Education

High School Diploma -

Booker T. Washington
Norfolk, VA
06-1980

Skills

  • Time management skills
  • Cleaning and sanitizing
  • Customer service excellence
  • Reliability and punctuality
  • Cash handling and management
  • Cash handling expertise
  • Cash register systems
  • Refund handling
  • Guest inquiries
  • Refunds and exchanges
  • Product restocking
  • Written and verbal communication

Sunflower Award

Certificate Of Recognition for demonstrating outstanding service and compassion while exemplifying CHKD's mission of excellence in a non-nursing role.


Timeline

Cashier

Compass/Morrison
08.2013 - Current

Cashier

Sodexo Food Service
03.2003 - 08.2013

High School Diploma -

Booker T. Washington

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Laurann Jones