Summary
Overview
Work History
Skills
Certification
Personal Information
Languages
References
Timeline
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Laura Stefany Almeida Lizarazo

Denver,CO

Summary

Hard worker dedicated to always give my best in whatever my job requires me to do and always willing to do a little more when necessary. Willing to work in a team and always looking to contribute to a good work environment. I am always looking to go beyond my limits.

I have experience in the restaurant industry, but I also feel ready to go beyond what I do now.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Hostes

Stout St Social
Denver, CO
07.2023 - Current
  • Greeted and seated guests promptly, ensuring a positive first impression and excellent customer service
  • Communicated effectively with team members to ensure smooth operation and coordination between the servers and the hostes
  • Assisted in managing reservations and coordinating seating arrangements to maximize restaurant capacity and guest satisfaction
  • Answered the phone and provided the customer with the necessary information to answer their questions
  • Took orders to go over the phone or in person, put orders into the system, took payments from customers and made sure to deliver the correct order.

Expo/Bar

Birdcall
Denver, CO
08.2022 - Current
  • Verified customer orders and packed them with the best possible organization, making sure the order has everything they ordered
  • Provided good customer service for any possible concerns, both over the phone and in person
  • Identified what type of alcohol we sell in the restaurant and portioned the correct beverage
  • Validated IDs before serving and delivering an alcoholic beverage
  • Refilled my workstation, in the necessary quantities, before the end of each work shift
  • Kept my workstation clean and delivered it in the best conditions to the next shift or left everything totally clean when I had to close
  • Also helped in the kitchen when needed, preparing breakfast and lunch sandwiches and assisting with the preparation of the meals.

Kitchen/ Shift Lead

Carl's Junior
Parker, CO
05.2021 - 10.2021
  • Started on the fryer line, preparing everything needed for the lunch hour, being responsible for getting the orders out on time at our peak time and leaving everything in order when finished and restocked for the next person
  • Continued on the burger line, being in charge of preparing all the burgers on the menu for the requested orders, again, leaving everything clean and tidy before leaving or cleaning up for the night on my closing shifts
  • Also learned the preparation of all the vegetables, the way we had to do it, seal them with the proper dates and store them in the right places
  • Then moved on to FOH, starting as a cashier at the drive-thru, handing out receipts, orders and the change that was due to each person
  • As a cashier taking orders and handing them to the appropriate customer when ready
  • Then on my Shift Leader shifts, closing the cash registers, closing all the FOH part, cleaning up as needed
  • And also doing the corresponding in my opening shifts.

Skills

  • Customer service
  • Problem-solving
  • Organized
  • Adaptable
  • Reliable
  • Strong communication
  • Guest Seating

Certification

Colorado Responsible Alcohol Beverage Vendor Training, 01/2023

Personal Information

Nationality: Colombian

Languages

Spanish
Native/ Bilingual
English
Professional

References

References available upon request.

Timeline

Hostes

Stout St Social
07.2023 - Current

Expo/Bar

Birdcall
08.2022 - Current

Kitchen/ Shift Lead

Carl's Junior
05.2021 - 10.2021

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Laura Stefany Almeida Lizarazo