Summary
Overview
Work History
Education
Skills
Timeline
Generic

Laure Adams

Tulsa

Summary

Dynamic professional with extensive experience in youth intervention and community engagement at Tulsa Community Intervention Center. Demonstrated expertise in conducting client intakes and managing conflict, ensuring safety and fostering positive interactions. Proficient in program coordination and report writing, effectively connecting juveniles with essential resources. Organized Coordinator focused on boosting customer satisfaction and service quality. Familiar with documentation, reporting and compliance requirements. Skilled in managing employee documentation and maintaining files and records. Team-minded coordinator with several years of comprehensive experience performing administrative support duties to help office run smoothly. Versed in maintaining up-to-date files, preparing and recording invoices and initiating and managing payroll. Tech-savvy and hardworking professional knowledgeable in office management and bookkeeping procedures. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

13
13
years of professional experience

Work History

CIC Coordinator

Tulsa Community Intervention Center
Tulsa
02.2020 - Current
  • Conducted intakes and monitored care for arrested juveniles, facilitating safe releases to families or responsible adults.
  • Ensured safety and positive engagement of juveniles within Community Intervention Center facility.
  • Provided conflict management and intervention, sending reports to coordinator and CIC Administrator as necessary.
  • Demonstrated exceptional customer service for clients, visitors, and staff, aligning behavior with Juvenile Bureau mission.
  • Led informational tours of CIC for public members, law enforcement, and internal divisions as directed.
  • Supplied clients and caregivers with educational materials and referrals to connect with local and state resources.

Youth Specialist

Community Intervention Center
12.2020 - 02.2022
  • Assists the Community Intervention Center Coordinator in the daily functions of serving arrested juveniles, law enforcement Officers, families, and community agencies by performing the following duties.
  • Conduct intakes, care, monitoring, and release of arrested juveniles to family or responsible adults.
  • Collect vital data during intake procedures through assessment, interviews, case histories, and observation to assure admission into the program is appropriate.
  • Develop and maintain contact in the community to ensure broad-based awareness of resource programs available to assist juveniles with mental and medical health, social, legal and economic problems.
  • Monitor and usher juveniles in the Community Intervention Center facility to ensure they are safe and engaged in positive interactions.
  • Provide conflict management and intervention and reports to coordinator and the CIC Administrators appropriate.

Collection Material Coordinator

American Red Cross
01.2016 - 08.2020
  • Load and unload trucks for the collection staff before and after mobiles.
  • Stage collection phlebotomy totes for blood mobiles each morning.
  • Planning, and directing vehicle schedules for blood mobiles daily.
  • Purchase supplies according to specifications of need materials.

Forklift Operator

Warehouse Specialist INC
02.2015 - 01.2016
  • Efficiently move product from staging and/ or storage areas into trailers.
  • Load, move, stack and stage product and materials using forklift or clamp truck.
  • Use radio frequency for picking, receiving, put away, load functions as required.
  • Keep equipment cleans and materials neat and in orderly fashion.
  • Comply with OSHA: certified to operate vehicle, safe to operate, keep body inside forklift, drive safe, and make sure everything is in place before even getting on lift to drive safety first.

Bus Driver

Tulsa Public Schools
Tulsa
02.2013 - 02.2015
  • Following safety rules as student's board and exit buses or cross streets near bus stops.
  • Comply with traffic regulations to operate vehicles in a safe and courteous manner.
  • Pick up and drop off students at regularly scheduled neighborhood locations.
  • Following strict time schedules for picking up and dropping off students.
  • Prepare and submit reports that may include the number of passengers or trips, Hours worked, mileage, fuel consumption, or fares received.

Education

Master Degree -

Northeastern State University
Broken Arrow, OK
05.2022

Bachelor’s Degree -

Northeastern State University
Broken Arrow, OK
07.2019

Associates Degree -

Tulsa Community College
Tulsa, OK

Skills

  • Community engagement
  • Client intake
  • Youth intervention
  • Program coordination
  • Customer service
  • Report writing
  • Problem solving
  • Conflict management
  • Facility monitoring
  • Team collaboration
  • Program awareness
  • Relationship building
  • Problem-solving

Timeline

Youth Specialist

Community Intervention Center
12.2020 - 02.2022

CIC Coordinator

Tulsa Community Intervention Center
02.2020 - Current

Collection Material Coordinator

American Red Cross
01.2016 - 08.2020

Forklift Operator

Warehouse Specialist INC
02.2015 - 01.2016

Bus Driver

Tulsa Public Schools
02.2013 - 02.2015

Master Degree -

Northeastern State University

Bachelor’s Degree -

Northeastern State University

Associates Degree -

Tulsa Community College