Laure Lopatofsky
Clifford Township,PA
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Ambitious, career-focused job seeker, anxious to obtain an entry-level position to help launch career while achieving company goals.
Overview
33
33
years of professional experience
Work History
Stay at Home Mom
My Own Home
Clifford Township, PA
11.2007 - Current
- I am a married mom of 3 teenage children ages 16, 15 and 13.
- We have a fun-filled, crazy, high tech lifestyle and are always on the go.
- We have a 2023 5th wheel camper that we use to go on adventures close to home and travel out of the area.
- With 3 kids, I am always involved in keeping up with the latest fads and topics, gadgets and tools
- I am organized and detail oriented, hard working, compassionate and willing to try new things
- My kids are enrolled in cyber school so that means I am always home and need to check in on their schooling and obligations.
Product Assembly/Assistant Manager
Dyvex Industries
Carbondale, PA
01.1997 - 08.2000
- Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
- Directed and led employees, supervising activities to drive productivity and efficiency.
- Coached team members and delivered constructive feedback to promote better productivity and build confidence.
- Delegated tasks to team members based upon skill level and to achieve organizational goals.
- Assisted supervisor in evaluating employee performance and cultivating improvement initiatives.
- Led employee performance evaluations and rewarded top performers to retain quality personnel.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
Sales Associate Assistant Manager
Dick’s Sporting Goods
Scranton, PA
03.1994 - 01.1997
- Conducted inventories on a regular basis to track stock levels.
- Tracked sales performance metrics to identify trends in the market place.
- Upsold additional items based on customer interests and needs.
- Attended weekly team meetings to review performance goals and objectives.
- Scheduled shifts for fellow associates during peak traffic times.
- Analyzed customer feedback data to recommend improvements in service quality.
- Helped customers find specific products, answered questions and offered product advice.
- Answered incoming telephone calls to provide store, products and services information.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Built and maintained relationships with peers and upper management to drive team success.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
Sales Associate/Assistant Manager
Boscov’s
Scranton, PA
03.1992 - 09.1996
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Processed transactions using a point-of-sale system.
- Built relationships with customers to encourage repeat business.
- Organized stockroom shelves according to size, color or style.
- Conducted inventories on a regular basis to track stock levels.
- Handled customer complaints in a professional manner.
- Upsold additional items based on customer interests and needs.
- Attended weekly team meetings to review performance goals and objectives.
- Scheduled shifts for fellow associates during peak traffic times.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Analyzed customer feedback data to recommend improvements in service quality.
- Helped customers find specific products, answered questions and offered product advice.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
Retail Sales Associate
JCPenney
Scranton, PA
03.1991 - 01.1993
- I have worked many retails jobs for many different nationwide chain store
- Always restocking and creating displays
- Making sure proper signage is used
- Listening to customers and helping them find what they need.
- I worked at many retail stores. As our small are began to flourish with new businesses, I would apply for a job before a new store was open and I would train and help set up the stores, assembling display rack and tables and displaying products and arranging them to planograms and making everything visually appealing.
Education
High School Diploma -
Mountain View High School
Kingsley, PA06-1991
Skills
- Cultural Awareness
- Calm Under Pressure
- Training & Development
- Attention to Detail
- Self-Directed
- Multitasking
- Research
- Customer Service
Timeline
Stay at Home Mom
My Own Home
11.2007 - Current
Product Assembly/Assistant Manager
Dyvex Industries
01.1997 - 08.2000
Sales Associate Assistant Manager
Dick’s Sporting Goods
03.1994 - 01.1997
Sales Associate/Assistant Manager
Boscov’s
03.1992 - 09.1996
Retail Sales Associate
JCPenney
03.1991 - 01.1993
High School Diploma -
Mountain View High School
Similar Profiles
Margo RinnMargo Rinn
Homeschool Educator/ Virtual Learning Assistant at My Own HomeHomeschool Educator/ Virtual Learning Assistant at My Own Home
France-Lise TranieFrance-Lise Tranie
Physical Therapist Assistant at Nurse Home Care/Community Home Health Services/Allegiance Home Health/Pinnacle/Preferred Home Care of Florida Home Health AgenciesPhysical Therapist Assistant at Nurse Home Care/Community Home Health Services/Allegiance Home Health/Pinnacle/Preferred Home Care of Florida Home Health Agencies
Jenely CalcanoJenely Calcano
Home Aide at HOME AID I LA FAMILIA HOME CAREHome Aide at HOME AID I LA FAMILIA HOME CARE
Aliesha FrenoAliesha Freno
Bookkeeper at Arlo's Country StoreBookkeeper at Arlo's Country Store
Robin TyborowskiRobin Tyborowski
Director of Nursing at Carbondale Nursing And Rehabilitation CenterDirector of Nursing at Carbondale Nursing And Rehabilitation Center