Loreal Gatewood
Oklahoma City,OK
Summary
Organized and dependable candidate seeking to maintain full-time leadership position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
12
12
years of professional experience
Work History
Senior Executive Assistant to the CEO
SSM Health Oklahoma
Oklahoma City, OK
10.2019 - Current
- Maintain daily appointment calendars for president and executive vice president.
- Deliver timely, accurate, and comprehensive support for executive decision-making through effective data analysis and presentation of relevant information.
- Accurately and quickly process vendor invoices.
- Coordinate events
- Promote team productivity by keeping supplies organized and well-stocked.
- Handle scheduling and logistics planning for conferences and monthly meetings.
- Allocate executive tasks and managed complex calendars and administrative functions.
- Take notes and dictation at meetings.
- File paperwork and organized computer-based information.
- Provided exceptional customer service when representing company interests during interactions with external partners and stakeholders.
- Prepare meeting agendas.
- Update and create presentations for the CEO.
- Represent executive(s) by attending meetings in executive's absence.
- Process travel expenses and reimbursements for.
- Handle logistics, catering, agendas and travel arrangements for meeting and event planning.
- Coordinate and execute special projects.
- Handle confidential and sensitive information with discretion and tact.
- Coordinate annual SSMOK Medical Staff Retreat involving multiple presenters, physicians and senior executives.
- Workday timekeeper for multiple employees.
- Increase team collaboration by organizing regular departmental meetings, distributing agendas, and recording minutes for future reference.
- United Way Chair for Oklahoma region with a goal of $75,000.
- SSMOK Board assistant secretary.
- Regional Administrative Council secretary.
- Draft letters of recommendation.
- Address incoming complaints.
- Monitor Google Reviews Oklahoma region.
- Provide support to all regional executives.
Business Development Specialist
SSM Health Oklahoma
Oklahoma City
08.2017 - 10.2019
- Traveled to our rural hospital affiliates, reviewed concerns and recommended appropriate changes to my VP.
- Established long-term partnerships with our rural affiliates, fostering trust and collaboration for mutual success.
- Served our rural hospitals with knowledgeable, friendly support at every stage.
- Networked among local business and community organizations to develop leads and generate business.
- Presented professional image consistent with SSM Health brand values.
- Provided physician conducted lunch and learns to businesses to build positive and productive relationships.
- Provided professional services and support in a dynamic work environment.
On Call Representative (Marketing Department)
SSM Health Oklahoma
07.2012 - 06.2017
- Provided physician referrals to callers
- Increased customer satisfaction by addressing and resolving complaints in a timely manner.
- Generated reports detailing findings and recommendations.
- Collected, arranged, and input physician information into V-Centaurus database system.
- Developed and maintained positive customer relations and coordinated with team members to properly handle requests and questions.
- Communicated with customers to gather, provide and share updated information on physician services.
- United Way Co-Chair
- Assisted with writing articles for Saints News (now MyNews)
- Developed strong organizational and communication skills through coursework and volunteer activities such as Redbud and Race for the Cure.
- Learned and followed all organizational policies and procedures to maintain safe and professional working environments.
Education
Associate of Applied Science - Business Management
Oklahoma State University - Oklahoma City
Oklahoma City, OKBachelor of Science - Business Administration
Southern Nazarene University
Bethany, OKSkills
- Business Administration
- Exceptional interpersonal skills
- Social media knowledge
- Schedule & calendar planning
- Executive Support
- Correspondence and Memo drafting
- High-level confidentiality
- Payroll
Timeline
Senior Executive Assistant to the CEO
SSM Health Oklahoma
10.2019 - Current
Business Development Specialist
SSM Health Oklahoma
08.2017 - 10.2019
On Call Representative (Marketing Department)
SSM Health Oklahoma
07.2012 - 06.2017
Associate of Applied Science - Business Management
Oklahoma State University - Oklahoma City
Bachelor of Science - Business Administration
Southern Nazarene University