Summary
Overview
Work History
Education
Skills
Timeline
SoftwareDeveloper
LAUREANO RAMOS

LAUREANO RAMOS

Service department in Automotive industry
SAN DIEGO,CA

Summary

Administrative leader offering experience prioritizing and delegating administrative tasks to drive goal achievement. Proficient in schedule coordination, resource allocation and office supply inventory management. Dedicated to training and mentoring top talent while cultivating a productive work culture.

Multi-tasking Manager well-known for creating positive workplace culture and high-performing teams. Demonstrated Product or Service expertise, including competitive offerings, pricing and market positioning.

Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

Motivated manager with demonstrated knowledge of AutoIndustry best practices and operations. Proven skills in enhancing productivity, efficiency and bottom-line profits with forward-thinking leadership. Bringing 22 years of experience in field and ready to take on challenging, growth-oriented role with Company.

Overview

22
22
years of professional experience

Work History

Service Drive Manager

Marvin K Brown Automotive
SAN DIEGO, CA
10.2000 - 05.2022
  • Monitored priorities and liaised between maintenance team and management, delegating tasks to complete on time.
  • Efficiently assisted service workers with problematic transactions to maintain customer satisfaction and quickly rectify issues.
  • Managed efficient teams of up to 50employees.
  • Kept watchful eye on equipment inventories, optimizing work readiness and aligning supplies with specifications for each job.
  • Contributed to development, implementation and execution of maintenance programs.
  • Organized ongoing maintenance schedules to boost system performance.
  • Hired and trained new workers to improve efficiency of department and cultivate productive work atmosphere.
  • Enhanced customer satisfaction ratings by motivating team members to strengthen quality and increase productivity.
  • Evaluated final results to determine quality levels and isolate root causes of any identified faults.

Education

Oxnard High School
Oxnard, CA

Skills

  • Employee Performance Evaluations
  • Policy and Procedure Writing
  • Interpersonal Communication Skills
  • Professional Relationships
  • Schedule Preparation
  • Product and Service Knowledge
  • Work Estimation
  • Visual Inspections
  • Personnel Skill Assessments
  • Estimating Repair Cost
  • Job Prioritizing
  • Worker Training
  • Analytical and Critical Thinking
  • Customer Relations
  • Word Processing

Timeline

Service Drive Manager

Marvin K Brown Automotive
10.2000 - 05.2022

Oxnard High School
LAUREANO RAMOSService department in Automotive industry