Summary
Overview
Work History
Skills
Timeline
Generic

Lauree Martinez

Modesto,CA

Summary

Dedicated professional with a track record of enhancing customer satisfaction at Stop N Save through exceptional customer service and accuracy in transaction handling. Leveraged patience, empathy, and team collaboration to mentor new staff and improve store cleanliness, significantly boosting customer loyalty. Skilled in both caregiving and retail environments, demonstrating versatility and a strong work ethic.

Overview

11
11
years of professional experience

Work History

Elderly Caregiver/Cook

El Rio Memory Care
05.2019 - Current
  • Coordinated transportation and errands to support client independence and mobility.
  • Implemented individualized care plans to meet specific needs of clients.
  • Delivered personal care services, promoting dignity and respect for patients.
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.

Maintenance Crew Member

Del Rio Country Club
07.2018 - 07.2019
  • Handled cleaning tasks for common areas and restrooms to uphold cleanliness standards.
  • Monitored safety protocols by conducting regular inspections of equipment and work areas.
  • Communicated maintenance needs for effective scheduling and resource allocation.
  • Performed routine maintenance by inspecting equipment and facilities for wear and tear.

Caregiver

IHSS
12.2013 - 05.2019
  • Coordinated transportation and errands to support client independence and mobility.
  • Provided companionship and emotional support by engaging in meaningful conversations and activities.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Built strong relationships with clients to deliver emotional support and companionship.

Cashier

Stop N Save
07.2017 - 01.2018
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.

Skills

  • Customer service
  • Work ethic and integrity
  • Patience and empathy
  • Cleaning and sanitizing
  • Team collaboration
  • Professionalism and courtesy

Timeline

Elderly Caregiver/Cook

El Rio Memory Care
05.2019 - Current

Maintenance Crew Member

Del Rio Country Club
07.2018 - 07.2019

Cashier

Stop N Save
07.2017 - 01.2018

Caregiver

IHSS
12.2013 - 05.2019

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Lauree Martinez