Summary
Overview
Work History
Education
Skills
Timeline
Generic

Laureen Clark

Glenn Heights,TX

Summary

Committed professional with experience in customer service and sales in the retail industry. Skilled in upselling, cross-selling, and merchandising. Highly organized and detail-oriented with excellent communication skills. Hardworking professional with experience in consultative sales, customer loyalty, and contract negotiation & management. Frequently praised as proactive by peers, I can be relied upon to help your team achieve its goals. Highly motivated worker with experience in a fast-paced retail environment. Proven track record of exceeding sales goals and driving customer satisfaction. Skilled in providing excellent customer service, upselling products, and developing relationships with customers.

Overview

4
4
years of professional experience

Work History

Package Handler

FedEx
09.2024 - Current
  • Followed safety regulations to maintain safe work environment.
  • Improved package handling efficiency by implementing proper sorting and organizing techniques.
  • Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
  • Reduced damage rates for packages through careful handling and adherence to safety protocols.

Daycare Teacher

Cambridge Academy Desoto
05.2023 - 09.2024
  • Sanitized toys and play equipment each day to maintain safety and cleanliness.
  • Provided a safe and nurturing environment for children, regularly monitoring indoor and outdoor spaces for potential hazards.
  • Actively encouraged children to develop their communication, problem-solving and social skills.
  • Maintained tidy environment to comply with cleanliness and sanitation standards.

Collections Agent

Guaranty Trust & Bank
10.2022 - 05.2023
  • Built rapport with customers by demonstrating understanding of their situation while seeking fair resolutions.
  • Processed payments and applied to customer balances.
  • Maintained high volume of calls and met demands of busy and productive group.
  • Negotiated to collect balance in full.

Sales Associate

Marshalls
05.2021 - 11.2021

Cashier

Taco Bell
10.2020 - 05.2021
  • Operated cash register and POS to handle purchases, refunds, and exchanges for customers.

Education

High School Diploma -

Desoto Highschool
Desoto, Texas
05.2022

Skills

  • Time Management
  • Money Handling
  • Customer Service
  • Excellent People Skills
  • Verbal Communication

Adaptable to change

Teamwork and Collaboration

Problem-solving skills

Customer Assistance

Work Ethic and Integrity

Patience and Empathy

Timeline

Package Handler

FedEx
09.2024 - Current

Daycare Teacher

Cambridge Academy Desoto
05.2023 - 09.2024

Collections Agent

Guaranty Trust & Bank
10.2022 - 05.2023

Sales Associate

Marshalls
05.2021 - 11.2021

Cashier

Taco Bell
10.2020 - 05.2021

High School Diploma -

Desoto Highschool
Laureen Clark